7 Posts
0
1133
by mistake I have removed VxRail node and now I can't add same node
while I was trying to upgrade esxi 6.7 version to latest version, I made mistake, and i upgrade it to two version in upgrade step, so when i am trying to revert back to old version , i am still on wrong esxi version so I downloaded new ISO from VMware using custom ISO with correct build. after I installed it and trying to add it back. i can't find host in VxRail "add VxRail Hosts" screen , please help. or send me step to reinstall this host back in VxRail cluster. I am using VxRail 4.7.300.
DELL-Sam L
Moderator
Moderator
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7K Posts
0
September 13th, 2021 12:00
Hello GSFC,
You are going to need to open a support case so that we can resolve your issue.
DELL-Naoyuki K
4 Operator
4 Operator
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1.8K Posts
0
September 13th, 2021 15:00
I tell you 2 important caveats of using VxRail.
First, it is not supported to downgrade VxRail nodes to older version because of unsupported FW downgrade action. it's not just a question of esxi version.
Second, you have to follow specific procedure to do factory reset of VxRail Node. VxRail Node uses special images that includes auto-discovery vib in order for VxRail Manager to detect a new or replacement node.
Factory reset of the node is allowed only by Dell employee or qualified partner. If you only have customer privilege, you have to ask Dell or partner to do it.