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July 14th, 2024 20:20

All VMs missing including vcenter server and vxrail manager

Hi Dell Community,

We have an issue where all the VMs are completely missing from the Data store. In the VMs tab, it's saying VMs missing and when checked with the data store, the VSAN cluster is also broken because of the missing vxrail manager.

I'm checking through the individual vxrail hosts. 

If anyone came across problem, it will be beneficial for me if you could share a KB i can follow. 

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July 15th, 2024 05:37

You should call Dell Support because its a VxRail.

  1. The VxRail manager isnt needed.... it makes lives easier
  2. You have a fundamental problem with vSAN some where and because the vSAN Datastore isnt available there  are no VMs within vCenter

Check your networking, Ensure that vmkping can reach every other VMK and take a look to the esxi logs.

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