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April 19th, 2017 12:00

VPLEX VS2 Health Check fails

I have VPLEX VS2 and I am using it as VPLEX Local. I have zoned the VPLEX Backend ports with the storage Array. Below is I have zoned the Back-end ports

It doesn't discover the storage array. I tried from the EMC Unisphere under Storage Arrays and gave the IP address of the array to find and it doesn't detect that. Also health-check fails with error

ERROR: HealthCheckCmd exception

Unable to execute firmware command.

No directors on which to execute command

Health indicator for all the director says that "Director has not gained quorum".

Any idea how do I fix that?


Fabric-A

VS2 Engine 1:

VPLEX BE IOM B1(Port 00) of Director B zoned to Storage Array ports(Zone 1)

VPLEX BE IOM A1(Port 00) of Director A zoned to Storage Array ports(Zone 2)

VS2 Engine 2:

VPLEX BE IOM B1(Port 00) of Director B zoned to Storage Array ports(Zone 3)

VPLEX BE IOM A1(Port 00) of Director A zoned to Storage Array ports(Zone 4)

Fabric -B

VS2 Engine 1:

VPLEX BE IOM B1(Port 01) of Director B zoned to Storage Array ports(Zone 1)

VPLEX BE IOM A1(Port 01) of Director A zoned to Storage Array ports(Zone 2)

VS2 Engine 2:

VPLEX BE IOM B1(Port 01) of Director B zoned to Storage Array ports(Zone 3)

VPLEX BE IOM A1(Port 01) of Director A zoned to Storage Array ports(Zone 4)

NOTE: I have not connected the IOM B3 Local COM Ports. Do I need to connect them to both the fabrics?

Below is the connectivity from each Director. All the 4 directors are talking to Storage Array:

VPlexcli:/engines/engine-1-1/directors/director-1-1-A> connectivity director --director director-1-1-A/

getLogger

StorageVolumes discovered - sorted by: name

StorageVolume Name                       WWN/IQN            LUN                Ports

---------------------------------------- ------------------ ------------------ -------

VPD83T2:15190539aa7fa8d86c9ce900d94de35c 0x56c9ce903c14ba01 0x0002000000000000 A1-FC00

                                         0x56c9ce903c14ba02 0x0002000000000000 A1-FC01

                                         0x56c9ce903c14ba03 0x0002000000000000 A1-FC00

                                         0x56c9ce903c14ba04 0x0002000000000000 A1-FC01

VPD83T2:44e60872ff734d6e6c9ce900d94de35c 0x56c9ce903c14ba01 0x0001000000000000 A1-FC00

                                         0x56c9ce903c14ba02 0x0001000000000000 A1-FC01

                                         0x56c9ce903c14ba03 0x0001000000000000 A1-FC00

                                         0x56c9ce903c14ba04 0x0001000000000000 A1-FC01

VPD83T2:a2edd18a6e8b2ff96c9ce900d94de35c 0x56c9ce903c14ba01 0x0003000000000000 A1-FC00

                                         0x56c9ce903c14ba02 0x0003000000000000 A1-FC01

                                         0x56c9ce903c14ba03 0x0003000000000000 A1-FC00

                                         0x56c9ce903c14ba04 0x0003000000000000 A1-FC01

VPD83T2:b7773f203b68c84d6c9ce900d94de35c 0x56c9ce903c14ba01 0x0000000000000000 A1-FC00

                                         0x56c9ce903c14ba02 0x0000000000000000 A1-FC01

                                         0x56c9ce903c14ba03 0x0000000000000000 A1-FC00

                                         0x56c9ce903c14ba04 0x0000000000000000 A1-FC01

VPlexcli:/engines/engine-1-1/directors/director-1-1-A> connectivity director --director director-1-1-B/

getLogger

StorageVolumes discovered - sorted by: name

StorageVolume Name                       WWN/IQN            LUN                Ports

---------------------------------------- ------------------ ------------------ -------

VPD83T2:15190539aa7fa8d86c9ce900d94de35c 0x56c9ce903c14ba01 0x0002000000000000 B1-FC00

                                         0x56c9ce903c14ba02 0x0002000000000000 B1-FC01

                                         0x56c9ce903c14ba03 0x0002000000000000 B1-FC00

                                         0x56c9ce903c14ba04 0x0002000000000000 B1-FC01

VPD83T2:44e60872ff734d6e6c9ce900d94de35c 0x56c9ce903c14ba01 0x0001000000000000 B1-FC00

                                         0x56c9ce903c14ba02 0x0001000000000000 B1-FC01

                                         0x56c9ce903c14ba03 0x0001000000000000 B1-FC00

                                         0x56c9ce903c14ba04 0x0001000000000000 B1-FC01

VPD83T2:a2edd18a6e8b2ff96c9ce900d94de35c 0x56c9ce903c14ba01 0x0003000000000000 B1-FC00

                                         0x56c9ce903c14ba02 0x0003000000000000 B1-FC01

                                         0x56c9ce903c14ba03 0x0003000000000000 B1-FC00

                                         0x56c9ce903c14ba04 0x0003000000000000 B1-FC01

VPD83T2:b7773f203b68c84d6c9ce900d94de35c 0x56c9ce903c14ba01 0x0000000000000000 B1-FC00

                                         0x56c9ce903c14ba02 0x0000000000000000 B1-FC01

                                         0x56c9ce903c14ba03 0x0000000000000000 B1-FC00

                                         0x56c9ce903c14ba04 0x0000000000000000 B1-FC01

VPlexcli:/engines/engine-1-1/directors/director-1-1-A> connectivity director --director director-1-2-A/

getLogger

StorageVolumes discovered - sorted by: name

StorageVolume Name                       WWN/IQN            LUN                Ports

---------------------------------------- ------------------ ------------------ -------

VPD83T2:15190539aa7fa8d86c9ce900d94de35c 0x56c9ce903c14ba01 0x0002000000000000 A1-FC00

                                         0x56c9ce903c14ba02 0x0002000000000000 A1-FC01

                                         0x56c9ce903c14ba03 0x0002000000000000 A1-FC00

                                         0x56c9ce903c14ba04 0x0002000000000000 A1-FC01

VPD83T2:44e60872ff734d6e6c9ce900d94de35c 0x56c9ce903c14ba01 0x0001000000000000 A1-FC00

                                         0x56c9ce903c14ba02 0x0001000000000000 A1-FC01

                                         0x56c9ce903c14ba03 0x0001000000000000 A1-FC00

                                         0x56c9ce903c14ba04 0x0001000000000000 A1-FC01

VPD83T2:a2edd18a6e8b2ff96c9ce900d94de35c 0x56c9ce903c14ba01 0x0003000000000000 A1-FC00

                                         0x56c9ce903c14ba02 0x0003000000000000 A1-FC01

                                         0x56c9ce903c14ba03 0x0003000000000000 A1-FC00

                                         0x56c9ce903c14ba04 0x0003000000000000 A1-FC01

VPD83T2:b7773f203b68c84d6c9ce900d94de35c 0x56c9ce903c14ba01 0x0000000000000000 A1-FC00

                                         0x56c9ce903c14ba02 0x0000000000000000 A1-FC01

                                         0x56c9ce903c14ba03 0x0000000000000000 A1-FC00

                                         0x56c9ce903c14ba04 0x0000000000000000 A1-FC01

VPlexcli:/engines/engine-1-1/directors/director-1-1-A> connectivity director --director director-1-2-B/

getLogger

StorageVolumes discovered - sorted by: name

StorageVolume Name                       WWN/IQN            LUN                Ports

---------------------------------------- ------------------ ------------------ -------

VPD83T2:15190539aa7fa8d86c9ce900d94de35c 0x56c9ce903c14ba01 0x0002000000000000 B1-FC00

                                         0x56c9ce903c14ba02 0x0002000000000000 B1-FC01

                                         0x56c9ce903c14ba03 0x0002000000000000 B1-FC00

                                         0x56c9ce903c14ba04 0x0002000000000000 B1-FC01

VPD83T2:44e60872ff734d6e6c9ce900d94de35c 0x56c9ce903c14ba01 0x0001000000000000 B1-FC00

                                         0x56c9ce903c14ba02 0x0001000000000000 B1-FC01

                                         0x56c9ce903c14ba03 0x0001000000000000 B1-FC00

                                         0x56c9ce903c14ba04 0x0001000000000000 B1-FC01

VPD83T2:a2edd18a6e8b2ff96c9ce900d94de35c 0x56c9ce903c14ba01 0x0003000000000000 B1-FC00

                                         0x56c9ce903c14ba02 0x0003000000000000 B1-FC01

                                         0x56c9ce903c14ba03 0x0003000000000000 B1-FC00

                                         0x56c9ce903c14ba04 0x0003000000000000 B1-FC01

VPD83T2:b7773f203b68c84d6c9ce900d94de35c 0x56c9ce903c14ba01 0x0000000000000000 B1-FC00

                                         0x56c9ce903c14ba02 0x0000000000000000 B1-FC01

                                         0x56c9ce903c14ba03 0x0000000000000000 B1-FC00

                                         0x56c9ce903c14ba04 0x0000000000000000 B1-FC01

VPlexcli:/clusters/cluster-1/storage-elements/storage-volumes> cd /engines/engine-1-1/directors/director-1-1-A

VPlexcli:/engines/engine-1-1/directors/director-1-1-A> ll

Attributes:

Name                            Value

------------------------------  ---------------------------------

auto-boot                       true

auto-restart                    true

cimom                           -

cluster-id                      1

commissioned                    true

communication-status            ok

description                     -

director-count                  4

director-family                 -

director-id                     0x0000000046e049dd

director-type                   VPlex

engine-id                       1-1

failover-hostname               128.221.253.35

failover-port                   5988

health-indications              [Director has not gained quorum ]

health-state                    major-failure

hostname                        128.221.252.35

marker-led                      off

operational-status              ok

part-number                     110-113-436B-01

port                            5988

respawn-count                   5

respawn-interval                1days

revision-number                 FFF

run-level                       3

serial-number                   CF23K155200013

sp-id                           A

temperature-threshold-exceeded  false

voltage-threshold-exceeded      false

vplex-splitter-status           ok

Contexts:

Name      Description

--------  ---------------------------------------------------------------------

firmware  Contains firmware-related information for this director.

hardware  Contains all hardware-related information for this director, and

          service configurations for SNMP trap generation, UPS monitoring, and

          smart power supply monitoring.

VPlexcli:/clusters/cluster-1/storage-elements/storage-volumes> cluster summary

Clusters:

  Name       Cluster ID  TLA             Connected  Expelled  Operational Status  Health State

  ---------  ----------  --------------  ---------  --------  ------------------  ----------------

  cluster-1  1           FNM00161100498  true       false     transitioning       critical-failure

VPlexcli:/clusters/cluster-1/storage-elements/storage-volumes> health-check

ERROR: HealthCheckCmd exception

Unable to execute firmware command.

No directors on which to execute command

May 5th, 2017 12:00

Hi ,

Director not gained quorum means that the director is not able to see the meta volume. The local comm does not connect to the fabrics. They should got to the local-comm switches which is the DS-300B switch in the same rack. Make sure that the VPlex back-end ports are logged into the storage array and volumes presented to them.

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