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June 18th, 2024 17:54

CPU FAILURE DELL VOSTRO 3888

Hi,

I'm quite surprised this is happening out the blue. It has happened before about 2 months ago and now today. The PC randomly shutdown and shows 2 amber and 1 white blinks on the power light. What's are the chances my CPU has actually gone bad?

Could I replace it with a 10400f or even an 11400f?

Or what could I do to fix it?

Vostro 3888

i5 10400 16GB 

256NVMe.

10 Elder

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24K Posts

June 18th, 2024 18:16

The odds of a CPU failing are smaller than that of a mainboard failing -- but you generally need the same generation (10th) CPU to replace a 10th generation one -- a newer generation usually requires a different mainboard.

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10.9K Posts

June 18th, 2024 23:55

Re: What's are the chances my CPU has actually gone bad?

close to zero.

far more likely something else is wrong.  never mind the led codes.  do a Dell dx test by pressing F12 after power on then choose diagnostic test.  

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June 24th, 2024 11:30

@redxps630​ Thanks for the reply and I look forward to trying what you said but in my case, there's no display whatsoever. After powering on, the led stays on a little while a then gives the code, will it still be possible to try the Dell DX test?

7 Technologist

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10.9K Posts

June 24th, 2024 12:11

Try reset bios.  This model uses power button to reset bios. No mobo jumper

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June 24th, 2024 12:29

@ejn63​ Thanks for the reply. My board is uses the LGA 1200 which is compatible with both 10th and 11th gen CPUs. If that's the case and my CPU has actually gone bad, could Dell have artificially limited my board to just the  one and only 10400 or could I upgrade to the 11400f or at least the 10400f which is the same generation but does not have an igpu? 

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