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April 1st, 2022 05:00

Different performance type

HI, 

 I need help, I  tried to replace disks on VMAX (Symetrics 10K ), but I'm getting this error:

Different performance type

and the scripts fails, and ask to insert the original disk.

 

What can i do to check  the disks.

 

Moderator

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7K Posts

April 14th, 2022 08:00

Hello NenadN,

Since you have tried multiple drives and you are still getting the same message it is best to open a support case so we can see what is going on as to why it is not adding the drive.

Moderator

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8.6K Posts

April 1st, 2022 11:00

Hi,

Which model drives are the existing and new ones? Which enginuity version are you on?

13 Posts

April 7th, 2022 23:00

I think a got a different disks, we are getting new ones now, i will write you back since i replace the disk and i shall see if the new ones are  okay. 

13 Posts

April 12th, 2022 05:00

viber_image_2022-04-12_14-14-35-597.jpg

Moderator

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7K Posts

April 12th, 2022 09:00

Hello NenadN,

What does it state in the UnexpectedNRDrives.log file?

13 Posts

April 13th, 2022 00:00

It doesn't show a lot of info

Screenshot_5.png

Moderator

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7K Posts

April 13th, 2022 10:00

Hello NenadN,

What were the drive size and speed that were in your system, & what drives size & speed did you replace them with?

13 Posts

April 13th, 2022 23:00

We were replaced with a compatible drive, 300Gb 15K. But also we tried replacing this drive a few time, also all the time with new drives, and we are continuing getting this error. 

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