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January 27th, 2024 20:02

Unity:::NAS (SMB) data deleted by accident

hello team, Hi have a customer using NAS in Unity, If I understood coreclty SMB, they accidentally erased data they are trying to restore. Do we have any recommendation from Dell or from other vendors?

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January 29th, 2024 14:02

Hi,

Thanks for your question.

Do they have a backup of the data or are you looking for data recovery?

 

Let us know if you have any additional questions.

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January 29th, 2024 15:38

@DELL-Josh Cr​ Neither backup nor snapshot, is there a way?

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January 29th, 2024 15:41

You would probably need to contact a data recovery company. There isn't a built in way if there isn't a snapshot. 

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January 29th, 2024 21:32

@DELL-Josh Cr​ is there a chance you know some to recommend? I mean some data recovery companies... 

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January 29th, 2024 21:45

This article has some of our data recovery partners https://dell.to/3HBobQA

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January 30th, 2024 00:14

@DELL-Josh Cr​ That documment says this:

Note: Dell Data Recovery Services service will no longer be available for purchase from November 25, 2022.

So, not sure if we have opcions currently available, also I clicked in one of the links and it directed me to our support portal. Customer knows we are not in the position to help so they were wondering if there is other alternative eventhough it is not form Dell... Thanks for your help. 

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8.7K Posts

January 30th, 2024 13:41

Keep scrolling down the page it talks about ontrack and some other data recovery services. 

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