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May 14th, 2016 19:00

Dell Venue 8 Pro 5855 Sound Level Fluctuating

The speaker sound on my new Dell Venue 8 Pro 5855 seems to be going up and down randomly. This issue only seems to affect the integrated speaker, all headphones work fine. I've tried updating drivers, doing a factory image restore and various applications, NOTHING seems to help.

Is it a firmware issue or is there something wrong with my speaker?
It's running Windows 10 Pro 64 bit.

June 19th, 2016 05:00

It was definitely a hardware issue. I sent it back to Dell and they replaced the motherboard.

3 Posts

May 16th, 2016 15:00

I never sow this on my New Venue 8 Pro. Are all apps affected by this issue?

May 18th, 2016 14:00

By headphones I mean both Bluetooth and wired. It's starting to look like faulty speaker more and more...

May 18th, 2016 14:00

Every single application is affected by this.
As I said it's either a faulty driver (all of them) or it's a hardware issue.

No sound problems when using headphones.

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29 Posts

May 21st, 2016 16:00

Latest BIOS update I believe addressed this. Since we're talking about the tablet if you are having touchscreen issues the firmware update fixes this as well.

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