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Linux DSU latest iDRAC upgrade loop for the last month on at least all of my R640, R6515 and R6615 servers
There is something wrong with the DSU processing of iDRAC updates it seems for at least R640, R6515 and R6615servers since early last month:
Linux/RHEL 9.3 all updates
DELL System Update 2.0.2.3
For all systems, running:
dsu --non-interactive
dsu --preview --non-interactive
claims that iDRAC-with-Lifecycle-Controller_Firmware_* is an update for the already installed identical version.
Even running the iDRAC*.bin linux install will not stop dsu from wanting to update the already installed version.
Neither a reboot of the server or reboot of the iDRAC provided positive results.
Yes, I've run "dsu --inventory".
Anyone else see this behavior or know of a solution?
This is happening for the following iDRAC versions:
iDRAC-with-Lifecycle-Controller_Firmware_HV310_LN64_7.10.30.00_A00 (R6615)
iDRAC-with-Lifecycle-Controller_Firmware_HV310_LN64_7.10.30.00_A00 (R6515)
iDRAC-with-Lifecycle-Controller_Firmware_TNYR2_LN64_7.00.00.171_A00 (R640)
(Should I be surprised that the R6615 and R6515 are indentical?)
Regards
PJ
DELL-Charles R
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June 19th, 2024 14:18
Hello,
I don't have a date but it should be coming out next month.
pjwelsh
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May 1st, 2024 16:29
Example dsu --inventory info for iDRAC:
...
15. FRMW, iDRAC ( Version : 7.10.30.00 )
19. APAC, Dell iDRAC Service Module Embedded Package v5.2.0.0, A00 ( Version : 5.2.0.0 )
...
followed by dsu wanting to update that same version:
dsu --preview --non-interactive
DELL System Update 2.0.2.3
Copyright (C) 2014 -- 2023 DELL Proprietary.
Verifying catalog installation ...
Installing catalog from repository ...
Fetching dsucatalog ...
Reading the catalog ...
Verifying inventory collector installation
Getting System Inventory ...
Determining Applicable Updates ...
------------------ Update Preview -----------------
# : Type : Component : Version : Filename
---------------------------------------------------
1 : Firmware : iDRAC : 7.10.30.00 : iDRAC-with-Lifecycle-Controller_Firmware_HV310_LN64_7.10.30.00_A00
NOTE: The preview option displays the components which can be updated based on Catalog. This option does not update.
Run --inventory for checking the component status post DSU commit to check what has been installed.
Progress report is available at:/usr/libexec/dell_dup/DSU_STATUS.json
Exiting DSU!
DELL-Charles R
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May 1st, 2024 20:50
Hello,
I'll have to do some research.
Can you make sure Collect System Inventory on Restart (CSIOR) is enabled?
CSIOR
-boot to F2 -> System Setup -> iDRAC Settings -> Lifecycle Controller to check status
-Choose: Lifecycle Controller set to Enabled
-Collect System Inventory on Restart set to Enabled.
-Cancel Lifecycle Controller Actions set to Yes.
R6615 and R6515 should be the same as they are both AMD.
pjwelsh
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May 2nd, 2024 16:53
Thank you for the reply.
However, dsu still wants to (re)apply an identical version.
after the suggestions:
Lifecycle Controller was already set to Enabled
Collect System Inventory on Restart was already set to Enabled
Cancel Lifecycle Controller Actions was modified to Yes
rebooted
"dsu --inventory" reports iDRAC related components (on an R6515) as:
13. FRMW, iDRAC ( Version : 7.10.30.00 )
17. APAC, Dell iDRAC Service Module Embedded Package v5.2.0.0, A00 ( Version : 5.2.0.0 )
"dsu --preview --non-interactive" reports it wants to update to the same version:
DELL System Update 2.0.2.3
Copyright (C) 2014 -- 2023 DELL Proprietary.
Verifying catalog installation ...
Installing catalog from repository ...
Fetching dsucatalog ...
Reading the catalog ...
Verifying inventory collector installation
Getting System Inventory ...
Determining Applicable Updates ...
------------------ Update Preview -----------------
# : Type : Component : Version : Filename
---------------------------------------------------
1 : Firmware : iDRAC : 7.10.30.00 : iDRAC-with-Lifecycle-Controller_Firmware_HV310_LN64_7.10.30.00_A00
NOTE: The preview option displays the components which can be updated based on Catalog. This option does not update.
Run --inventory for checking the component status post DSU commit to check what has been installed.
Progress report is available at:/usr/libexec/dell_dup/DSU_STATUS.json
Exiting DSU!
DELL-Charles R
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May 2nd, 2024 17:25
Thank you for confirming CSIOR is enabled.
I want to confirm this is the scenario:
You are on RHEL 9.3, using DELL System Update 2.0.2.3
Your R6615 and R6515 have iDRAC v.7.10.30.00 (current version)
Your R640 has v.7.00.00.171 (current version)
And the DSU wants to update to the same version that is installed instead of ignoring?
pjwelsh
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May 3rd, 2024 11:27
@DELL-Charles R
Your outline is correct.
(edited)
DELL-Charles R
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May 3rd, 2024 12:17
Thank you for confirming.
I see you have reboot the server. Can you try a flea power drain?
drain flea power (shut down, disconnect power cables and Network cables, hold in power button 20 seconds with cords removed). After flea power drain, system has to set for 3 minutes for DRAC to reset without any power plugged in, then plug in NIC and power but wait 2 minutes before power on to give DRAC time to initialize.
I will send you a private message. I would like to get a SupportAssist collection from the R640. I'll send directions how to collect the report and how to upload.
pjwelsh
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May 5th, 2024 16:23
@DELL-Charles R I will be able to flea power on Monday when I'm back in the office.
I will post the SupportAssist collection for one of the R640's shortly as requested.
pjwelsh
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May 6th, 2024 12:52
Flea power process completed.
However, this process did not produce positive results. dsu is still trying to update the already installed version:
dsu --inventory
...
13. FRMW, iDRAC ( Version : 7.00.00.171 )
18. APAC, Dell iDRAC Service Module Embedded Package v5.2.0.0, A00 ( Version : 5.2.0.0 )
dsu --preview --non-interactive |& tee ~/dsu-preview-non-interactive.out
DELL System Update 2.0.2.3
Copyright (C) 2014 -- 2023 DELL Proprietary.
Verifying catalog installation ...
Installing catalog from repository ...
Fetching dsucatalog ...
Reading the catalog ...
Verifying inventory collector installation
Getting System Inventory ...
Determining Applicable Updates ...
------------------ Update Preview -----------------
# : Type : Component : Version : Filename
---------------------------------------------------
1 : Firmware : iDRAC : 7.00.00.171 : iDRAC-with-Lifecycle-Controller_Firmware_TNYR2_LN64_7.00.00.171_A00
NOTE: The preview option displays the components which can be updated based on Catalog. This option does not update.
Run --inventory for checking the component status post DSU commit to check what has been installed.
Progress report is available at:/usr/libexec/dell_dup/DSU_STATUS.json
Exiting DSU!
DELL-Charles R
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May 6th, 2024 14:39
Hello,
Thank you for the results. I'll follow up with you when I have more information.
pjwelsh
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May 6th, 2024 15:06
Thank you.
There may be a delay in my responses... this forum does not actually seem to be able to send me notifications of new messages (not in SPAM etc) for some reason.
DELL-Charles R
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May 6th, 2024 19:57
Hello, Have you tried running DSU but don’t use non-interactive?
Is the result the same?
pjwelsh
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May 6th, 2024 20:23
dsu --inventory
...
13. FRMW, iDRAC ( Version : 7.00.00.171 )
18. APAC, Dell iDRAC Service Module Embedded Package v5.2.0.0, A00 ( Version : 5.2.0.0 )
...
dsu
...
[ ]9 iDRAC
Current Version : 0.00.00.00 Upgrade to : 7.00.00.171, Criticality : Recommended, Type : Firmware
...
Interesting that current version shows as zeros...
pjwelsh
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May 6th, 2024 20:24
Ooops, yes looks like the same results.
DELL-Charles R
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May 6th, 2024 20:41
I haven't seen Current Version : 0.00.00.00.
That may be the reason it keeps recommending to update to the current version.
It will give me something to look in to and follow up with you.
Did you already do a flea power drain?
drain flea power (shut down, disconnect power cables and Network cables, hold in power button 20 seconds with cords removed). After flea power drain, system has to set for 3 minutes for DRAC to reset without any power plugged in, then plug in NIC and power but wait 2 minutes before power on to give DRAC time to initialize.