5 Posts
0
178
LIC017 Message The license file is corrupted, has not been unzipped, or is not a valid license file.
LIC017 Message
The license file is corrupted, has not been unzipped, or is not a valid license file.
Detailed Description
This error can occur when the license file: 1) Signature is not valid. 2) Data is not in the correct format. 3) Missing needed data. 4) Contains unknown data. 5) Has not been unzipped.
Recommended Response Action Download the license file, unzip and import the license.
Category Audit (LIC = Licensing)
Severity Severity 1 (Critical)
No alerts are applicable for this message
iDRAC7 2.65.65.65 (Build 15) Lifecycle Controller 2 2.65.65.65
PowerEdge R420
<Private data removed from public view. DELL-Admin>
Licença FD00000001809706
Preciso que gerem uma nova licença para o IDRAC
DELL-Charles R
Moderator
Moderator
•
3.6K Posts
0
February 8th, 2024 18:08
Hello,
I have regenerated the license and sent to you by email.
DELL-Young E
Moderator
Moderator
•
4K Posts
0
February 8th, 2024 04:03
Hello thanks for choosing Dell.
This may help:
https://dell.to/3Ow1QYn
Let us know if it helps.
Respectfully,
JosueFariasMW
5 Posts
0
February 8th, 2024 14:22
@DELL-Young E I need a new license with a valid signature.
DELL-Charles R
Moderator
Moderator
•
3.6K Posts
0
February 8th, 2024 14:37
Hello,
From the image I see you are supplying the .xml file and that looks correct.
I can generating a new license and send to you.
I will send you a private message.
Please respond with all the information below:
Service tag
Company Name
Address
Contact Name
Phone number
E-mail address
This information must match the information on file for the R420 server ownership.
JosueFariasMW
5 Posts
0
February 8th, 2024 17:21
@Dell -Charles R
Service tag:<Private data removed from public view. DELL-Admin>
Company Name:<Private data removed from public view. DELL-Admin>
Address:<Private data removed from public view. DELL-Admin>
Contact Name:<Private data removed from public view. DELL-Admin>
Phone number:<Private data removed from public view. DELL-Admin>
E-mail address:<Private data removed from public view. DELL-Admin>
(edited)
JosueFariasMW
5 Posts
0
February 8th, 2024 18:22
@Dell -Charles R
Its the same license...
JosueFariasMW
5 Posts
0
February 8th, 2024 18:31
Thank you.