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Windows 11 Update
Hello,
I contacted your support because I am having difficulty migrating from Windows 10 to 11.
My PC meets the Windows requirements, but in the Windows Update settings I see "Currently this PC does not meet the minimum requirements for Windows 11".
Your technician's response surprises me because according to him the Inspiron 24 model 5477 cannot migrate to Windows 11!!
However in your Article number: 000187485, the list which lists the Dell Inspiron desktop computers which have been tested for the update to Windows 11 version 22H2, this model is there.
Your technician's response does not match what is indicated in your information. On the other hand, this update to Windows 11 is offered by all PC manufacturers.
I ask you to tell me how to implement this version.
lmacri
3 Apprentice
3 Apprentice
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1.2K Posts
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January 3rd, 2024 04:30
Hi jeanguyT:
Run the free WhyNotWin11 utility (available at https://www.whynotwin11.com/ ***) to see if your system is compatible with Windows 11. From my Inspiron 5584 / Win 10 Pro v22H2 laptop, which shows that I meet all system requirements for an upgrade to Windows 11 :
*** Note that a portable edition of WhyNotWin11 (WhyNotWin11.zip) that does not require installation is available on the developer rcmaehl's GitHub page at https://github.com/rcmaehl/WhyNotWin11. Just unzip the WhyNotWin11.zip file and run the .exe executable from any location, including a removable USB stick.
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Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3803 * Firefox v121.0.0 * Microsoft Defender v4.18.23110.3-1.1.23110.2 * Malwarebytes Premium v4.6.6.294-1.0.2201 * Macrium Reflect Free v8.0.7783 * Dell Update for Windows Universal v5.1.0 * My Dell v2.2.6.0 * Fusion Service v2.2.14.0 * WhyNotWin11 Portable v2.5.0.5
(edited)
jeanguyT
5 Posts
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January 4th, 2024 10:07
Salut Imacri,
Attached is the WhyNotWin11 test result.
What does the message mean
"Your Computeris ready for Windows 11 and its updates,but Windows Update may think you are not for 30 days. You can fix this using the Windows Installation Assistant."
My Windows Update settings still indicate that my PC does not meet the minimum requirements...
lmacri
3 Apprentice
3 Apprentice
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1.2K Posts
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January 4th, 2024 16:41
Hi @jeanguyT :
Am I correct that the pop-up suggesting you try the Windows Installation Assistant is from the WhyNotWin11 utility and not Windows Update?
Is your Windows 10 v22H2 OS fully patched? For example, if you open a Run dialog box (Windows key + R) and enter winver does this show that you currently have Windows 10 Version 22H2 / OS Build 19045.3803 installed by the KB5033372 monthly cumulative Quality Update that was released on 12-Dec-2023 with the December 2023 Patch Tuesday updates?
Does Windows Update clearly state that you do not meet the minimum system requirements for an upgrade to Windows 11, or has your upgrade been placed on a temporary safeguard hold because of a known problem with your one of your software of hardware components? See the MS support article KB5006965: How to Check Information About Safeguard Holds Affecting Your Device to see an image of the message you should see in Windows Update if your device is on a temporary safeguard hold.
If Windows Update clearly states that your system does not meet the minimum system requirements for Windows 11 then run the PC Health Check app to check your Windows 11 Upgrade eligibility as instructed in the Microsoft support article How to Use PC Health Check. If the PC Health Check app reports that you do not meet the minimum system requirements then it should provide specific details on why your system isn't ready for the upgrade and what you might be able to do to fix the problem.
NOTE: PC Health Check was installed on my Win 10 Pro laptop by Windows Update as KB5005463 and if I go to Control Panel | Programs | Programs and Features it's listed as "Windows PC Health Check".
If PC Health Check confirms your WhyNotWin11 results and reports that you do meet all system requirements for an upgrade to Windows 11 then the Windows 11 Installation Assistant mentioned in your WhyNotWin11 pop-up message is available at https://www.microsoft.com/en-us/software-download/windows11 - see Brink's ElevenForums tutorial Upgrade to Windows 11 from Windows 10 with Windows 11 Installation Assistant for more information. Just make sure all your important user data is backed up before running this tool (even better, create a full disk image of your hard drive using imaging software like Macrium Reflect, Acronis, etc. in case you have to perform an emergency recovery). I would also suggest that you save the Windows11InstallationAssistant.exe tool to your desktop, close your browser and all other open programs, and then right-click and choose "Run as Administrator" to launch this tool
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Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3803 * Firefox v121.0.0 * Microsoft Defender v4.18.23110.3-1.1.23110.2 * Malwarebytes Premium v4.6.6.294-1.0.2201 * Macrium Reflect Free v8.0.7783 * Dell Update for Windows Universal v5.1.0 * My Dell v2.2.6.0 * WhyNotWin11 Portable v2.5.0.5
(edited)