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Winks25

2 Posts

1814

March 10th, 2021 09:00

Support Assistant

I tried running Support Assistant today and I keep getting this error message.

 

"Class not registered"

 

I have no idea what this is.

 

garioch7

5 Practitioner

 • 

249 Posts

March 12th, 2021 07:00

@Winks25 

I would suggest that you uninstall SupportAssist, reboot, and reinstall.  It sounds like a corrupt installation to me.

I hope this helps.  Have a great day.

Regards,
-Phil

Winks25

2 Posts

March 16th, 2021 04:00

Thank you, that worked.

jbilinski

5 Practitioner

 • 

146 Posts

March 12th, 2021 07:00

I would agree with Phil, if still having an issue or SupportAssist doesn't show in the control panel try using the MS uninstall tool

  1. Download the MSFix tool from here https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed.
  2. Run the tool, click Next and then select Uninstall.
  3. The app will scan and show a list of apps, scroll down and select Dell SupportAssist and click on next.

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