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March 23rd, 2024 17:37

Issues with Windows 10 reinstall - freezing at every stage

Like many people, I have had issues reinstalling windows. First, I had the freezing at the SupportAssist OS Recovery screen. Then, I tried the OS recovery tool on  clean USB drive (opted for the Reinstall Manually option because I just wanted a fresh start). I get through the installing windows in the Windows Setup, select Windows 10, and then when it gets to "getting devices ready" it freezes at 8%. HELP PLEASE.

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2.4K Posts

March 25th, 2024 14:00

Most probably you are dealing with a BAD Hard drive/Solid state drive.

Depending on the model get a 2.5-inch SSD or m.2 NVME SSD (recommended if your model support it) 

 

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