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High CPU problem
So, I have a pretty weak cooling system on my CPU, and DDM (dell data manager) bassicly makes my CPU overheat EVERY night. Im wondering, How do I turn it off? it isnt showing up on the "startup" list on task manager
Chino de Oro
5 Practitioner
5 Practitioner
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5.6K Posts
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October 29th, 2023 04:59
Just uninstall everything from Velero.
lmacri
3 Apprentice
3 Apprentice
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1.2K Posts
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October 29th, 2023 12:59
Hi @sh1tatcoompoters :
What is your Dell computer model, Windows operating system, and current version of Dell SupportAssist and Dell SupportAssist Remediation (if installed) shown at Control Panel | Programs | Programs and Features? If you run Scan Hardware from the Home tab of SupportAssist does it run to completion without errors?
According to pwcrickman's 26-Oct-2023 post in their thread Dell Data Manager High CPU Usage their high CPU problem stopped when they disabled System Repair in their SupportAssist settings (see image below). However, if you turn off this setting then this will prevent Dell SupportAssist Remediation (sometimes called SupportAssist OS Recovery or System Repair) from creating a daily system restore point (snapshot) of your system in the hidden and protected C:\ProgramData\Dell\SARemediation\ folder that can be used for an emergency system recovery. More information about this recovery software can be found in the Dell SupportAssist OS Recovery User’s Guide.
Do you know how long your high CPU lasts for? There is a known bug in Dell SupportAssist Remediation / SupportAssist OS Recovery where this software can log hundreds of "Successful Application Reconfiguration" events in the Reliability Monitor and Event Viewer when it creates a daily system restore point (snapshot) of your system - see Dell employee NikhilKiroula's 02-Jul-2021 post on page 8 of DELLKaren's "Successful Application Reconfiguration" and SupportAssist. I uninstalled all SupportAssist-related software [including SupportAssist, Dell SupportAssist Remediation and the SupportAssist OS Recovery Plugin for Dell Update - see my 27-Mar-2023 post in my thread Dell Data Vault (DDVDataCollector) High CPU Usage] so I can't check on my own system to see if Task Manager shows that Dell Data Manager is running on my system, but when I still had these SupportAssist-related programs installed on my system the high CPU this bug caused on my system typically occurred ~ 30 min after a system restart and only lasted a minute or so. Here's another old screenshot I captured in Feb 2023 of my Win 10 Reliability Monitor just before I uninstalled my SupportAssist-related programs.
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Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3570 * Firefox v119.0.0 * Microsoft Defender v4.18.23090.2008-1.1.23090.2007 * Malwarebytes Premium v4.6.5.293-1.0.2181 * Macrium Reflect Free v8.0.7690 * Dell Update for Windows Universal v5.0.0 * My Dell v2.2.6.0
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