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bubbshred

1 Message

1014

October 11th, 2023 21:29

Dell.TechHub.Instrumentation.UserProcess.exe

​I am getting this same error on my Dell desktop and laptop.  Real PIA and would appreciate any assistance to fix and to understand root cause.  

​Dell.TechHub.Instrumentation.UserProcess.exe​

​The exception unknown software exception (0xe0434352) occured in the application at location 0x00007ffa45B44B2C​

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5 people also have this problem

mingram-vt

1 Message

November 1st, 2023 20:49

I also have this error. Just before this error happened I see the following error in Event Viewer.

Application: Dell.TechHub.Instrumentation.UserProcess.exe
CoreCLR Version: 6.0.2423.51814
.NET Version: 6.0.24
Description: The process was terminated due to an unhandled exception.
Exception Info: Dell.Client.Framework.Security.Interfaces.InvalidFileHandleException: Received an invalid file handle while trying to access C:\ProgramData\Dell\DTP\Logs\DTP.Instrumentation.UserProcess\S-1-5-18\DTP.Instrumentation.UserProcess.Manifest.log
   at Dell.Client.Framework.Security.PathHelper.CheckPathRedirection(String filePath)
   at Dell.Client.Framework.Common.LogFile.ResetManifest()
   at Dell.Client.Framework.Common.LogFile..ctor(String directoryPath, String fileName, RolloverScheme loggingScheme, FileSecurity fileSecurity, IFilesystem filesystem)
   at Dell.Client.Framework.Agent.Agent..ctor(IAgentConfig config)
   at Dell.TechHub.Sdk.ClientCoreExtensions.AgentConfigExtension.RunAgent(IAgentConfig config, String[] args, Boolean registerForShutdown)
   at Dell.TechHub.Sdk.ClientCoreExtensions.AgentConfigExtension.RunAgent(IAgentConfig config, Boolean registerForShutdown)
   at Dell.TechHub.Instrumentation.UserSessionAgent.Program.Main(String[] args)

jtstallard

1 Message

December 15th, 2023 18:00

Same error here. Can someone please look into this?

Application: Dell.TechHub.Instrumentation.UserProcess.exe CoreCLR Version: 6.0.2523.51912 .NET Version: 6.0.25 Description: The process was terminated due to an unhandled exception. Exception Info: Dell.Client.Framework.Security.Interfaces.InvalidFileHandleException: Received an invalid file handle while trying to access C:\ProgramData\Dell\DTP\Logs\DTP.Instrumentation.UserProcess\S-1-5-18\DTP.Instrumentation.UserProcess.Manifest.log at Dell.Client.Framework.Security.PathHelper.CheckPathRedirection(String filePath) at Dell.Client.Framework.Common.LogFile.ResetManifest() at Dell.Client.Framework.Common.LogFile..ctor(String directoryPath, String fileName, RolloverScheme loggingScheme, FileSecurity fileSecurity, IFilesystem filesystem) at Dell.Client.Framework.Agent.Agent..ctor(IAgentConfig config) at Dell.TechHub.Sdk.ClientCoreExtensions.AgentConfigExtension.RunAgent(IAgentConfig config, String[] args, Boolean registerForShutdown) at Dell.TechHub.Sdk.ClientCoreExtensions.AgentConfigExtension.RunAgent(IAgentConfig config, Boolean registerForShutdown) at Dell.TechHub.Instrumentation.UserSessionAgent.Program.Main(String[] args)

Salva_2012

12 Posts

January 5th, 2024 08:00

Same error. No matter what I do. I've uninstalled and reinstalled SupportAssist but it doesn't solve the issue... @DellSupportPro ... no solution for this?

jsilva2344

1 Message

March 13th, 2024 19:49

Check your antivirus protection history. Defender was blocking the access in my case.

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