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July 17th, 2024 04:21

Support Assist OS Recovery with multiple SSDs

Alienware m16 R1

Alienware m16 R1

I seem to have deleted the recovery partition on my primary drive and I am trying to reset everything to factory settings (all recovery partitions and boot partitions like they came originally.

I understand that all partitions on my primary (OS/Boot) SSD will be deleted, but my query is about the secondary drive. I have a secondary 4TB SSD which contains a lot of data and also my backup of the boot drive. Does Support Assist OS recovery delete all data in ALL SSDs or just the primary SSD?

1 Rookie

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4 Posts

July 17th, 2024 04:48

@Chino de Oro​ it didn't actually. I was kinda sure that it won't delete the secondary drive, as it was never mounted because of being bitlocker encrypted; I only put the recovery key of the primary drive. Took a risk by only unlocking primary device and then performing recovery, all went well.

Thanks for a response, though!

8 Wizard

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6.3K Posts

July 17th, 2024 04:30

It was not supposed to.  But, to be certain, remove all data drives (or disconnect cables) to safeguard from any mishaps.  Reconnecting it/them after the recovery is complete.

8 Wizard

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6.3K Posts

July 17th, 2024 04:54

Glad to hear that it went well for you.

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