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September 10th, 2021 17:00

m2 ssd shows in BIOS but it doesnt show in windows10 - Dell inspiron7590

I have installed an extra m2 1tb ssd for my laptop, and it worked fine for a long time. It suddenly disappeared from this pc. I have tried to serach it in disk management, device manager, and I still cannot find it. However, I do find it in my BIOS at system information. 

Does anyone know how to solve this? Thanks.

5 Practitioner

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2.4K Posts

September 11th, 2021 06:00

open CMD as admin 

Diskpart

List disk

 

Share the output here

 

 

4 Posts

September 11th, 2021 10:00

huisc3_1-1631382024822.png

this is what i see in BIOS

 

4 Posts

September 11th, 2021 10:00

huisc3_0-1631381883604.png

This is the output

5 Practitioner

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2.4K Posts

September 11th, 2021 13:00

Nope OS is not reading SSD,

Yes BIOS is able to read it, however it reads the information through system firmware, on the other hand OS reads it through drivers. 

 Remove and RESEAT SSD 

4 Posts

September 11th, 2021 14:00

How can I reset the ssd if the system doesnt see it? or I have to reinstall the whole windows?

5 Practitioner

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2.4K Posts

September 11th, 2021 22:00

Not RESET,  RESEAT (Remove and reinstall) 

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