1 Rookie
•
13 Posts
0
5766
Dell selling WD19TB Docking Station but not Supporting Windows11
Why is Dell selling this dock and not supporting Windows 11? I have one and have upgraded but sometimes mouse and KB do not work and I am getting BSOD occasionally.
Dell XPS 13 2-in-1 7390
DELL-Cares
Moderator
Moderator
•
25.6K Posts
0
January 31st, 2022 01:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
Update-Resolved-
Please update the Intel Thunderbolt Controller Driver from the below link.
Intel Thunderbolt Controller Driver | Driver Details | Dell US
Once the Intel Thunderbolt Controller Driver is installed download and update the Intel Thunderbolt Controller Firmware Update Utility from the below link, these are for the laptop and it is windows 11 drivers.
Intel Thunderbolt Controller Firmware Update Utility | Driver Details | Dell US
Check the docking station after updating the firmware.