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EMC Source One - Malware/Virus Detection
Hi Everyone,
I am just new to EMC source one.
We currently have EMC source one setup in our company. I am in charge of managing our Symantec Antivirus.
I noticed from our Symantec virus logs that we keep on having different kinds of detection from this path
F:\EMC SourceOne IndexWork\DGD PARK folder_3004506_006\UTF8\41CEB98185C24E8DC02EC62294A73CBF50BDFC32FE014BE200.dir\
Example :
F:\EMC SourceOne IndexWork\DGD PARK folder_234556_023\UTF8\596C6BDF490A2C6C6AAAB85AB93AED9489522FF02DC813D500.dir\document.pdf
Detected as: Trojan.DAM by symantec antivirus
I would like to know if it is recommended to exclude this from the scan? It seems that EMC source archives the files in that directory.
If possible, please give me insights on what this directory of EMC source one is for?
Thank you,
Michael
AlanZ1
790 Posts
0
September 8th, 2016 09:00
Message moved to the SourceOne community
BenCs
114 Posts
1
September 22nd, 2016 02:00
You'll need to exclude all working directories from the Anti-Virus on the SourceOne servers. Anti-virus/malware detection should be done on mail server (Exchange/Domino/O365) side.
RKatwal
600 Posts
0
November 12th, 2016 16:00
Hi Michael,
Please refer to DELL EMC SourceOne Email Management installation and Administration guides for AV recommendations.
What Ben mentioned is what you will find in docs.
If you do have impacted messages please work with DELL EMC SourceOne support team.
Regards,
Rajan