Accessing of other user's archived e-mails

Greetings,

There are few different scenarios and workarounds for those:

1.      If both users exists in your environment. If userA has delegate permission on userB mailbox. They can access archived/shortcutted emails. SourceOne has inbuilt feature to deal with it.

2.      PSE left by UserA or created by Exchange admins before person left and mailbox was deleted. This PST could have been given to userB when that user joined. Ownership of data in SourceOne is tied to LegacyExchangeDN (most of the time) unless it was unavailable on time of archival of emails. If UserB’s properties will be modified in AD and it will be assigned UserA’s LegacyExchangeDN as custom legacy address. Then UserB should be able to access emails archived with UserA’s details. If PST is not yet shortcutted you can also configure in SourceOne to archive PST emails and give UserB ownership of these emails. While archiving these emails SourceOne will also add UserB as the owner of the emails.

You can refer to "Best practices in email identity management" from SourceOne Email Management Administration guide for more details on how to deal with similar scenarios. It also documents steps for Exchange and Domino side on how add legacy addresses.

If you are working with a partner or EMC consulting team, you could ask them to demo you on the scenarios you are concerns about. I only discussed couple of scenarios, you may know about other scenarios that you want to discuss.

Thanks,

Rajan

Thanks for your detailed answer Rajan.  The provided solutions all seem to be permissions based, however. Is there no way to "reclaim" the  messages out of the archive and put them in a permission-less store like PST?