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November 27th, 2017 21:00

RecoverPoint integration with VMAX3/AF

Hi All,

I'm trying to integrate VMAX250F with existing RP cluster, current environment as below:

  1. Customer current environment: 6 nodes RP GEN5 connected to 4xVMAX10K boxes and VPLEX.
  2. Above setup is stable and functioning perfectly.
  3. Customer bought 2 new VMAX250F and planning to add them to current environment with integration with VPLEX and RP cluster.
  4. VPLEX integration completed with no issues.
  5. RP integration with VMAX250F boxes require code upgrade for RP (5.1) and also for VMAX250F (ePack)
  6. RP upgrade and VMAX ePack completed with no issues.

After completion of all above mentioned points, when I tried to execute SYMRPI command to integrate VMAX250F box with RP, it failed with error “ The Caller is not authorized to perform the requested operation”

command used :" symrpi -sid xxx -cluster environment -setup ( no - repository since repo reside in VPLEX)

I checked Article Number 000465402 for the same and found that Authorization control Disabled which is the correct option (no need to change anything)

I asked support engineer to execute the command using his credential and he was able to execute the command but different error appear stating that :” Analyze Configuration..........................................Failed. No device masking login history records could be found “

As described in document:
VMAX3/AF Technical Notes

302-003-997

REV 03

November 2017

RP storage group, gatekeepers and masking view will be created by symrpi command, Do I need to create them manually and try executing command again?

Any one have experience on VMAX3/AF with RP, please update and share.

Regards

Osama

12 Posts

November 28th, 2017 06:00

Thanks Idan for your response.

I created a parent IG with 6 child IG's ( one child for each RPA) and that was a mistake:)

after deleting the parent and child IG's then create one IG with all 24 WWN in one group, all worked fine ans symrpi command end successfully.

675 Posts

November 28th, 2017 05:00

Hi Osama,

Did you create an initiator group with all the RPA WWNs ? it has to be of name RP_"RPClusterName"_IG. Zoning, IG and PG creation should be created manually before the sympri call can me executed.

Hope that helps,

Idan Kentor

RecoverPoint Corporate Systems Engineering

@IdanKentor

675 Posts

November 28th, 2017 06:00

Yes, indeed child IGs are not supported. We are explictely stressing it out this one in the next revision of the VMAX3 TN.

12 Posts

November 28th, 2017 08:00

Idan, still the array doesn't appear under storage tab for registration.

Do you have any idea?

675 Posts

November 29th, 2017 01:00

If you cannot add it, try to rescan_san via admin CLI and retry.

Regards,

Idan

12 Posts

November 29th, 2017 13:00

Tried rescan_san with no luck.

but after adding new journal LUNs to _RP_clustername_SG using symrpi command, I can see new VMAX in the storage tab and was able to add them

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