Unsolved
1 Rookie
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13 Posts
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76
XPS13 plus My Dell Error 2762
I tried everything to solve the problem with MYdell app.
Is there a partition with factory content on the hard disk? Can the computer be restored to factory settings in this way?
Unsolved
1 Rookie
•
13 Posts
0
76
I tried everything to solve the problem with MYdell app.
Is there a partition with factory content on the hard disk? Can the computer be restored to factory settings in this way?
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lmacri
3 Apprentice
3 Apprentice
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1.2K Posts
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August 2nd, 2023 06:00
Hi FiloVlad:
What is your full XPS model number (e.g., XPS 13 Plus 9320) and Windows operating system? If you have a Win 10 or Win 11 OS please include the version and build shown at Settings | System | About | Windows Specifications.
Note that moosaa just reported in their 26-May-2023 thread Error 2762 When Installing MyDell that the latest My Dell v3.0.447.3 installer (released 28-Jul-2023, MyDell-Application-Full-Installer_J0G9C_WIN_3.0.447.3_A00.EXE, available at https://www.dell.com/support/home/en-ca/drivers/driversdetails?driverid=j0g9c) installed correctly on their system. However, that new installer will not run correctly unless your Dell XPS computer model is listed under the "Compatible Systems" section of that download page.
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64-bit Win 10 Pro v22H2 build 19045.3208 * Firefox v116.0.0 * Microsoft Defender v4.18.23050.9-1.1.23060.1005 * Malwarebytes Premium v4.5.33.272-1.0.2069 * Macrium Reflect Free v8.0.7279 * Dell Update for Windows Universal v4.9.0 * My Dell v2.2.4.0 * Fusion Service v2.2.14.0 * Dell Inspiron 5583/5584 BIOS v1.22.1
Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620