Unsolved
2 Posts
0
88
"PRODUCT DEACTIVATED"
When I enter my Word (part of Microsoft 365 installed on my computer by you, I believe), I receive the message above, with the further specification that "On Sunday, November 26, 2023, most features of Word will be disabled."
Is this normal? Could you please explain what is going on? Did I buy a time-limited copy? With all the scams and hacking going on nowadays, I can't help being afraid that this is happening to me. They'll want information... could this be an instance of phishing?
Also, I'll be out of town from Nov 21 (tomorrow) to approx Nov 28, with no way to be at my desktop. What happens when I return?
Thanks for your help.
ejn63
10 Elder
10 Elder
•
24.4K Posts
0
November 20th, 2023 21:20
The default installation of Office 365 (MS 365 now) is a trial that must be purchased and activated -- did you purchase 365 as an option with whatever system you have? And if you did purchase it, note that it's a subscription, not a permanent license. Did you activate it with a credit card, and is that card still valid?