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November 3rd, 2005 23:00

Problem attaching files to Outlook Express e-mail

Hi, I have my business e-mail in Outlook Express.  It works fine, except if I have to send an attachment to anybody.  I click either Insert or Attach....same thing....then search for the document I have in Microsoft Word.  My documents are saved as ".doc" files.  That's what it says if I look at the properties of the documents.  However, once I click on ATTACH, it goes onto my e-mail listed as an ".ink" file.  When I send my e-mail, my recipients say they can't read ".ink" files.  I've written to Microsoft and they referred me to Dell.
 
Help!

1.7K Posts

November 3rd, 2005 23:00

A couple of ideas. Do you pull maintenance on your OE folders regularly? If not, you should do this. Also, try turning off your virus scan for outgoing emails.

Try sending the email directly from Word - File, Send To, Mail Recipient (as attachment) and see if it still does the same.lnk conversion.

 

Message Edited by abach on 11-03-2005 09:00 PM

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20.1K Posts

November 4th, 2005 19:00

"Ink" files are shortcuts to the document. You should use the Insert menu, select the file, then choose Attach. The Attach line should say Myfile.doc and not Myfile.ink. Make sure your Folder Options in Explorer is set to show all files and all extensions, so you can be sure you are not sending a shortcut.

In an Office setting, you should use Office's Outlook instead of Windows Outlook Express (a totally different program) and this would be much easier.

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