29 Posts
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2667
New Vostro. OK where's my Office 2019 license and Mcafe subscription?
Haven't bought a (business) Dell for a while. Give me a clue please. Email on its way? Bought at same time a computer (yesterday). Office 2019 license and Mcafe subscription?
Cheers.
grumpycrab
29 Posts
0
April 16th, 2019 14:00
Thanks I think. I wonder how Dell expects customers to work this out by themselves. The dull one first. McAfee -do I logon to McAfee with the MS acct?
So to Office 2019. Windows is activated independently of MS account, but ok, so I log on with my MS acct. I run Word and is says "do I want to activate Office 365" No I do not. Perhaps I need to find a download location for Office 2019 first?
EDIT: my apologies regarding Office 2019. Despite having Office 365 pre-installed, I selected "Activate" it it automatically selected Office 2019. Blimey, that was clever!?!? Now for McAffee... Thanks!
Mary G
4 Operator
4 Operator
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20.1K Posts
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April 16th, 2019 13:00
The Office license is tied to your Microsoft account as is Windows 10. You must setup your MS acct on the new computer and activate Windows first. https://www.dell.com/support/article/us/en/04/sln304490/how-to-find-and-activate-microsoft-office-2016-2019-365-on-your-dell-system?lang=en