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June 14th, 2024 17:50

Dell Command Update with SIM card

Latitude 5420

Latitude 5420

Hi everyone!

In our business, we plan to deploy Dell Command Update to update the BIOS and drivers on our 2000+ Dell machines. The DCU configuration is to scan each month at 9am, download updates automatically and notify the user for deferred installation and reboot. The plan is to force the update to the users.

Everything works fine except for some users with SIM card in their laptop (including myself). When this is the case, after the scan, DCU notify the user to download the updates or ask later. When we check the logs, it said that he "Sent MeteredConnection notification". If the user never click “Download”, they can drag their update forever.

We tried to configure the SIM card to not be metered manually in Network config, we tried in Regedit and GPO with the Regkey “HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\NetworkList\DefaultMediaCost” but unfortunately nothing works. As soon a SIM card is inserted in the laptop, DCU detect a metered connection even if it’s not “really” the case.

Does anyone know if there's a way to force the download even if the laptop is on a metered connection? Or how DCU determine if a SIM card is inserted or not so we can find a way to bypass this?

We know that downloading update on an LTE network can bring additional cost to our users, but the management want us to deploy them anyway.

Thank!

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