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August 4th, 2024 23:51

camera driver

i cannot find the camera driver for my device and i havethis issue and i tried all troubleshoot and not work and i tried to uninstall the driver  to install it again but i couldn't find it on the website 

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2 Posts

August 4th, 2024 23:52

My laptop is g15 5511 

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August 7th, 2024 13:01

Hi saeed saad:

What is your Windows operating system, and what troubleshooting steps have you tried so far?  Is SupportAssist v4.x installed on your computer, and if so have you tried running a hardware diagnostic from SupportAssist?  Is your G15 5511 still under warranty with Dell?

If I search for "camera" on your G15 5511 support page at https://www.dell.com/support/home/en-us/product-support/product/g-series-15-5511-laptop/overview it shows that your webcam uses a generic driver provided by Microsoft, so if you uninstalled your webcam driver in Device Manager then Windows should automatically reinstall the correct driver if you shut down and restart your computer.  See the Microsoft support article Camera Doesn't Work in Windows for more information.

See the Dell support article Using, Testing, Troubleshooting and Resolving Driver Issues on your Dell Webcam. Note that if you click More in the FAQ section for Windows 10 and 11 as shown below you will find additional topics like "The Webcam is Not Working Correctly" where you can also find instructions for reinstalling Microsoft's webcam driver.

Depending on your operating system, the following Windows Central articles might also have some useful information:

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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.4651 * Firefox v129.0.0 * Microsoft Defender v4.18.24060.7-1.1.24060.5 * Malwarebytes Premium v5.1.6.117-1.0.1280 * Macrium Reflect Free v8.0.7783 * Dell Update for Windows Universal v5.4.0 * My Dell v2.2.6.0

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