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6841
Printhead on V715w
Colours print perfectly but black doesn't.
So I went through the cleaning printhead process and black worked but the colours didn't!
So I did it again and now colours work but black does not!
I am using either a coffee filter paper - as suggested by Dell - or a J cloth
Any advice please?
Ian
PudgyOne
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9 Legend
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July 14th, 2015 08:00
Ian,
Try reading...
The Printer Does Not Recognize the Ink Cartridge or Only Prints in One Color
Also try going to printer preferences and make sure the box is checked to use all available ink.
Rick
jockie26
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July 15th, 2015 13:00
Thank you for your help Rick
Regards
Ian
PudgyOne
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July 16th, 2015 07:00
Ian,
You're Welcome!
Take care,
Rick