2 Posts
0
1109
H625cdw Paper Jam error code 050-130
I had a paper jam that I cleared from y H625cdw, but it continues to show a paper jam. I followed instructions at the following link, which did not help:
https://www.dell.com/support/kbdoc/en-us/000133613/how-to-resolve-printer-paper-jams
I also used diagnostic mode to help track down the problem per this page:
I was able to successfully feed paper in diagnostic mode with no issue, and using the diagnostic codes, I think I have traced the problem to the exit sensor. However, I can't find the exit sensor (doesn't look like the posted photo) to try and clean it to clear the error. Does anyone have a photo that can help me identify the exit sensor?
Thanks.
cpawling
2 Posts
0
October 12th, 2021 19:00
The exit sensor is just above the fuser on the right. It turned out to be a small piece of broken plastic on top of the fuser that normally indicates paper is jammed in the fuser. I super-glued it back on, but don't expect it to survive long. Now if there was just a way to order the plastic piece rather than a whole fuser.