2 Posts
0
691
E525W printing gray not black when printing labels
![Dell E525w Color Multifunction Printer](https://i.dell.com/das/dih.ashx/500x500/das/xa_____/global-site-design%20WEB/2201bad0-af05-a974-ffac-cf979c409508/1/OriginalJPG?id=Dell/Product_Images/Peripherals/Output_Devices/Dell/Printers/E525w/relativesized/dell-printer-e525w-front-relativesize-500.jpg)
Dell E525w Color Multifunction Printer
The print/copy quality on my E525w printer: black prints gray when printing labels. I installed the black ink cartridge about 6 weeks ago.
Does anyone have a solution?
DELL-Jesse L
Moderator
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17K Posts
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September 29th, 2022 09:00
Update- Resolved-
6
Stir the developer in the drum cartridge.
DELL-Jesse L
Moderator
Moderator
•
17K Posts
0
September 26th, 2022 09:00
Edirector,
The output is too light
1
The toner cartridge may be low or need to be replaced. Confirm the amount of toner left in the toner cartridge.
Does this solve your problem?
The task is complete.
Go to action 2.
2
If you are using non-Dell brand toner cartridge, enable the Non-Dell Toner option.
Does this solve your problem?
The task is complete.
Go to action 3.
3
Disable the Toner Saver in the printer driver.
Does this solve your problem?
The task is complete.
Go to action 4.
4
The print media surface may be uneven. Try changing the Paper Type setting in the printer driver. For example, change the plain paper to thick.
Does this solve your problem?
The task is complete.
Go to action 5.
5
Verify that the correct print media is being used. If not, use the print media recommended for the printer.
Does this solve your problem?
The task is complete.
Go to action 6.
6
Stir the developer in the drum cartridge.
Does this solve your problem?
The task is complete.
Go to action 7.
7
Clean the toner in the drum cartridge.
Does this solve your problem?
The task is complete.
Go to action 8.
8
Replace the drum cartridge.
Edirector
2 Posts
0
September 27th, 2022 13:00
#6 worked (Stir the developer in the drum cartridge.) Thank you.
Jones188
2 Posts
0
December 8th, 2022 08:00
Thanks for your suggestion. I was having the same issue and your suggestion has helped me a lot. Dell community is very helpful.