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August 22nd, 2024 12:36

Laptop Blue Dump Issue

Dell Laptop Precision 5530 Blue screen error

1.  Video Dxgnrl Fatal error

2.Driver power state failure please fix my laptop issue

8 Wizard

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6.3K Posts

August 22nd, 2024 13:11

Perform a hardware reset by removing power and battery.  Press and hold power button for 30 seconds.

Perform an ePSA diagnostics scan.  Reconnecting battery and power, tapping F12 at boot and select diagnostic scan.

When there is no hardware issue is detected, you can concentrate on software (drivers) troubleshooting.  Check disk for error, restore health and system files.  Factory reset the system if cause of issue is unknown.

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