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29 Posts

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February 26th, 2021 16:00

Does WD19TB dock exist, only see WD19TBS

Looking for the WD19TB with 3.5mm audio in for Precision 7520. Can't find the WD19TB for sale, it's mentioned in Dell literature as compatible and reccomended but doesn't exist.

Also, other than leaving out the 3.5mm audio jack does the WD19TBS give up any other features? Also, is it any smaller. It's marketed as the streamlined WD19TB or WD19TBS (S for streamlined).

9 Legend

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14K Posts

February 26th, 2021 23:00

@DylanMitchell  First of all, be aware that neither the WD19TB nor TBS will provide enough power to run your system optimally. You’ll want to keep the system’s own power adapter directly connected as well. The dock can only provide 130W to the attached system. The Precision 7000 Series models require more than that. Dell also has the WD19DC (and DCS) that can supply up to 210W, which they created specifically to support the Precision 7000 Series models without needing to rely on separate power, but that higher power output is achieved by having the dock plug into two USB-C ports, and that port setup wasn’t implemented on the system side until the Precision 7x30 models.

In terms of the TB vs TBS, all WD19 family dock models that have an S dropped the 3.5mm audio/headset jack. There are no other changes. Apparently there’s some shortage in the industry right now that prevents making those jacks or the audio chipsets that run them, which was preventing Dell from making docks and therefore causing a large order backlog. So Dell created a new variant of its dock models that no longer has that feature. I guess it makes sense since many business customers probably rely on USB-based audio solutions, or HDMI/DP audio, or just keep using the laptop’s built-in speakers.

9 Legend

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14K Posts

February 26th, 2021 23:00

@DylanMitchell  I forgot to add that if you need audio input and can’t get a non-S dock, you could get a simple USB audio interface like this instead. Plugable has a solid reputation for quality products and knowledgeable tech support personnel when needed.

1 Rookie

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29 Posts

March 2nd, 2021 11:00

Thanks, I did read in the guide that WD19 docks won't fully power some laptops and you still have to use the cord or on newer models two USB ports. The number of USB C ports is very limited you lose the USB C on the laptop to charging and have at most two USB C ports on the dock. 

3.5 mm jack would be very handy for speakers you want to leave plugged in all the time. Most new speakers do have Bluetooth but 3.5 mm can have better audio quality and speakers can keep trying to jump to other Bluetooth devices like a phone.

Parts are hard to get, nice Dell has an option available rather than just waiting around. WD19 docs aren't great I miss the old ones but work better with Dell than most of the other docs. I'm not a huge fan of USB C and USB C charging. Better speeds and more convenient but USB C connectors can bend easily and I prefer a good old power cord. At least many new laptops have 2 or more USB C ports, just wish they kept the old charging port, improved the docks, and stopped frying batteries. Swollen batteries are common with new docs and new chargers. 

9 Legend

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14K Posts

March 2nd, 2021 12:00

@DylanMitchell  I agree with much of that.  I've found it frustrating that so many laptops seem to provide either only one USB-C/TB3 port or provide ONLY some USB-C ports and no "legacy" ports.  I want more than one modern port, but I also don't want to have to use dongles for every legacy device I might to use.  It's one of the reasons I switched to another vendor when I bought my latest personal laptop in late 2019.  I was replacing an old XPS 15, but the current XPS 15 at the time (the 7590) only had one USB-C/TB3 port, which I didn't consider acceptable in late 2019, and now their replacement XPS 15 (the 9500) switched to having only USB-C ports.

I use the 3.5mm jack for speakers myself, but if I needed a Dell dock asap, I'd just buy that USB audio interface adapter I mentioned.

As for dock design, I think USB-C/TB3 is overall a step forward, though I've definitely seen cable durability reported as an issue.  But on the plus side, the cable means you can now have your dock at the rear edge of your desk and keep your laptop closer to you rather than the previous design where you had to drag your dock around with your laptop.  And having an industry standard design means it's now possible to use Dell docks with non-Dell systems and non-Dell docks with Dell systems.  That has come in handy for me and my wife at home.  We each have Dell and Lenovo laptops.  She has a Dell dock, and I have a Lenovo dock.  All of our systems work with both docks.

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4 Posts

October 17th, 2023 08:51

I found this whilst researching differences between the WD19TB and WD19TBS (because quite a few 19TBs are now available on the used market at low prices).

In the end I personally confirmed (by opening a TBS up) that the WD19TBS has a space for the 3.5mm jack on the circuit board, but it's not populated.  From this I conclude that both models are near identical, except that the jack and sound chip have been deleted from the TBS model.

I don't know why they revised it, but I guess that it's one of the following reasons:

  • The revision was made during the global chip shortage - possibly the sound chip was just unavailable.
  • The 3.5mm jack didn't work with Apple Macs (no driver for the sound chip I assume?), and they deleted the jack to avoid warranty claims and support calls etc. by Apple users.
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