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August 11th, 2024 18:30

Plz help Dell Precision t5820 /3610 light blinking -video-

Hi does anyone know what is happening with my devices?

​I have this bad blinking yellow light problem.​

​The power button is blinking yellow.​

​I tried the standard remedy that used to fix the problem for me; power down, remove all peripherals and then power up again. remove battery , clean memory... ​

​Always used to work but does not now.​

​I followed the web guidance and removed memory cards, etc, but still get a blinking yellow power light.​

​Any suggestions?​

8 Wizard

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6.3K Posts

August 11th, 2024 18:45

1 Rookie

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9 Posts

August 11th, 2024 19:37

@Chino de Oro​ 

For the first deviceT5820, the error number is 1-3, but for the second device T3610, I did not find anything.

(edited)

8 Wizard

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6.3K Posts

August 11th, 2024 20:03

1, 3 is a bad code (hardware issue).  Memory, CPU, or motherboard.

For the 3610, go over the steps for no boot troubleshooting  https://www.dell.com/support/kbdoc/en-us/000124359/dell-computer-does-not-boot-to-windows-10

1 Rookie

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9 Posts

August 11th, 2024 23:35

I tried all the pieces individually and they work but when I connect them it come a blinking any solution plz

8 Wizard

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6.3K Posts

August 11th, 2024 23:44

There is something amiss in your troubleshooting test.  If they are all in good working condition, there should not be any issue.

1 Rookie

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9 Posts

August 12th, 2024 02:18

It seems to me that you have no solution to my problem. 

8 Wizard

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6.3K Posts

August 12th, 2024 02:56

Correct, while we/I can provide advises and/or suggestions, only you can actually do the work.  I could provide the documentation, answer to your thread question and tell you what happened to your machines through the error blinks codes.  But, I can not fix it for you.

4 Operator

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1.1K Posts

August 12th, 2024 11:54

Hello,

there's something that's troubling me reading this, sort of. Have those 2 units failed at the SAME time ? If yes, is your power distribution ok ? Are lights in the building ok ? Fluctuations ?

Are you using an ups ?

1 Rookie

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9 Posts

August 12th, 2024 23:37

@mazzinia_​ 

Yes, I use UPS, but I disconnected it.

After I cleaned it and heated it with a hair dryer, it worked, but when I restarted it returned to the same condition.

(edited)

4 Operator

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1.1K Posts

August 13th, 2024 15:02

May I ask which brand and model of ups ? 

Just as a reference , an ups in the class of an APC SUA-1500 will NOT damage the psu of workstations or cause damages in general. An Ups more consumer grade will cause damages ( normal gaming pc will not have issues instead ).

There's a complex technical topic about this and is related to the Sin wave of the current, and the way is approximated by an UPS , a bad approximation causes stress over time in the components (psu) of workstation/server class hardware. 

This said, heating up is a trick that works with capacitors having issues > likely motherboard issue (unless you heated up the psu too, in that case just do a psu self test in both to have also that checked )

1 Rookie

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9 Posts

August 14th, 2024 14:27

@mazzinia_​ 

how to perform a power supply self test!?

4 Operator

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1.1K Posts

August 15th, 2024 19:24

6 Professor

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8.2K Posts

August 17th, 2024 04:25

Try replacing the size 2032 battery with a new one on both of them and see if behavior or error code changes.

1 Rookie

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9 Posts

August 19th, 2024 17:27

@bradthetechnut​ 

same problem :(

6 Professor

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8.2K Posts

August 20th, 2024 02:58

Did you try the PSU test @mazzinia_ gave?  What part did you heat up with a blow dryer to get it working again (though temporarily)?  I never heard of that before.

I take it you already tried bypassing the UPS and plugged directly into an outlet.

As mazzinia touched on, UPS needs to have true sine wave, not an approximation, quasi sine wave, etc.

Some event must've happened that knocked them both out.  As we can't decipher from here if it's for sure the PSU's or MB's, your best bet might be a computer shop.  If it has anything to do with the UPS, I'm betting it's the PSU's.  Blinking amber can mean bad PSU and solid amber bad MB or MB component.

(edited)

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