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Intel Core 13th and 14th Gen Desktop Processors BSOD Issues
Hi All,
I was trying to find any information from DELL regarding the issues with 14th GEN of Intel CPU's but could not find any.
We have purchase lately many Precision 3680 with the 14th processor and we have some BSOD we would like to find solution.
From reading over Intel community, I can see there is suggestions for replacing the faulty CPU's and Intel also extended the warranty.
How is it in case we have bought the computers via DELL?
Microcode (0x129) Update for Intel Core 13th and 14th Gen Desktop Processors - Intel Community
Additional Warranty Updates on Intel Core 13th/14th Gen Desktop Processors - Intel Community
Chino de Oro
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August 22nd, 2024 21:01
Re: I was trying to find any information from DELL regarding the issues with 14th GEN of Intel CPU's but could not find any.
Intel has released a microcode update that Dell has incorporated into BIOS updates for all identified models. These updates, available since August 16, 2024, on the Dell Support Website, are crucial to maintaining the stability of your processor. Dell highly recommend that you update your system to the latest BIOS containing this Intel microcode.
If, after updating the BIOS, your computer experiences blue screens or application crashes, please contact support by clicking the ‘Get Help Now’ button located at the bottom right corner of the page.
Important: According to this communication, Intel has extended the warranty for the affected models. Therefore, you will be entitled to support if you continue to experience issues after updating the BIOS.
You can review the detailed symptoms, affected generations, processors, and additional information by checking the full communication at this link Industry-wide Issue with Intel Core 13th and 14th Generation i5, i7, and i9 Processors.
Experiencing the same issue? Go here and click "I have this problem too" to expedite solutions and help us identify potential issues faster.
(edited)
bradthetechnut
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August 24th, 2024 03:06
The first post across the board: https://www.dell.com/community/en/conversations/precision-fixed-workstations/industry-wide-issue-with-intel-core-13th-and-14th-generation-i5-i7-and-i9-processors/66c60bbce712766c3bb048df