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August 14th, 2024 20:09

Headset Mic not detected

Precision 3640 Tower

Precision 3640 Tower

Hi there,

I have a Dell Precision 3640 tower and have been doing some light gaming on it, as it has a pretty substantial dedicated GFX card in it. 

I am running into some issues with my headset not being detected when I plug into the front jack. I have tried updating all the drivers, disabling devices/re-enabling them, and etc all to no avail. The issue persists and is definitely frustrating.

USB headsets do not work either!

Any and all help/insight is greatly appreciated.

2 Intern

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258 Posts

August 15th, 2024 01:06

If the USB headset also cannot be used, it is generally considered that the sound card driver is abnormal. It is recommended to uninstall all audio inputs and outputs in the device manager and restart. After restarting, it will be automatically deployed. Then observe whether it recovers. Of course, you can also update the sound card driver to test

6 Professor

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8.2K Posts

August 17th, 2024 03:18

With headset connected > Right click speaker icon > Sound > Recording tab > Click or double-click on headset image > Another window opens > Listen tab > Check box for Listen to this device.

6 Professor

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8.2K Posts

August 17th, 2024 03:21

In the case of your wired headset, it's possible a splitter is needed to plug into both input and output jacks.

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