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BJ

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2 Posts

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July 31st, 2024 18:01

Dell Precision T5810 will not recognize a MSI Spatium M371 1TB SSD Connected via Dell DPWC300 Adapter (2 Slot)

Good afternoon.

I have been trying to install a new SSD on my wife's computer for just under 12 hours now, and I have checked and tried ALL of the other methods available. I need some help here.

Methods tried:

  1. Using PCIe slot 1 (boots normally, no drive detected in BIOS/Windows 10)
  2. Using PCIe slot 4 (will not boot/POST)
  3. Using Clover to attempt to load Windows 10 with NVME Drivers (not detected)
  4. Using Clover to attempt to install Windows 10 on the desired drive (fails to load)

I just wanted to surprise my wife with a new, fast drive for her computer and it has turned into a complete nightmare. Not going to lie, I'm getting very close to keeping the valuable parts, hawking this box, and building her a fresh rig from scratch.

DXDIAG details:


Any help is appreciated.

8 Wizard

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6.3K Posts

July 31st, 2024 21:26

You may want to install this Intel driver to manage storage drive being installed on a PCIe slot Intel Rapid Storage Technology Driver and Management Console

Set SATA operation mode to AHCI if performing a clean Windows installation.

1 Rookie

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2 Posts

August 5th, 2024 06:20

Made some progress:
So now my PC is recognizing that adapter, but it is recognizing the drive as an "ATAPI" Device. 
Any recommendations?

8 Wizard

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6.3K Posts

August 9th, 2024 23:13

The drive being highlighted is an optical drive.  Expand and check the first NVMe devices if any.

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