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Powerstore: Myservice360 and CloudIQ
Powerstore is identified by Service Tag.
I think that it is for that reason that I'm having two "cosmetical" issues:
- The customer can't see his Powerstore on MyService360.
- The customer can't see it on CloudIQ.
Is there somebody that has already had these problems? How did you solve these?
Thanks Luca
Kumar_A
727 Posts
0
March 9th, 2021 05:00
CloudIQ is fully supported with PowerStore and you should reach out to Support if you are not able to enable it. Also, customers should be able to discover their systems in the Support portal.
JeffKitchens
7 Posts
0
July 21st, 2021 12:00
We initially had issues with our PowerStore in CloudIQ. They had to change something on the Dell Backend. IT was assigned to the vendor who sold it to us instead of to us directly.
JeffKitchens
7 Posts
0
August 24th, 2021 06:00
Anyone know the magic key to getting the Cybersecurity Tab to show up in CloudIQ?
CybersecurityGuru
2 Posts
1
August 30th, 2021 00:00
CloudIQ Cybersecurity access controlled by RBAC. To make the Cybersecurity menu appear, an individual user shall be assigned by the CloudIQ administrator to one of the Cybersecurity roles.
Two roles are available today: Cybersecurity Admin or Cybersecurity viewer.
You can use help to get more detailed explanation regarding User access and Role access.