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1569

August 16th, 2011 10:00

Powerpath viewer Mangement comp only works on win2k3

Hello all,

I have the Powerpath viewer running and I have been installing the mangement component on all of my servers. So far, the viewer can only connect to the clients running the management component  5.3 P01. I can't connect to a client running mangement Component 5.5 P01

Client

Enable = Yes

Port = 9083

Heartbeat = 15 min

Single Path Gatekeepers = ok (disable warnings)

Server is 1.0.SP1 b032

Thanks

309 Posts

August 16th, 2011 10:00

Sorry the title is wrong, should read "Powerpath viewer management comp only works with 5.3 P01"

89 Posts

August 16th, 2011 11:00

Hello,

Can you ping the PowerPath 5.5 client from your PP Viewer management console server?

Is any part of this virtual?  ESX or Hyper-V

Can you describe some more details about one of your unreachable PowerPath 5.5 clients?

  • Which Windows 2003 and what architecture?  x86, x64, IA64?
  • Which build of the 5.5P01 management component is installed?
  • Any errors in the application event log at the time the component was installed or since?

89 Posts

August 16th, 2011 11:00

Also, are any of the PowerPath 5.5 clients part of a cluster?

309 Posts

August 16th, 2011 11:00

Build 322

Ping works

No virtual.

5 Practitioner

 • 

274.2K Posts

August 24th, 2011 06:00

Couple other suggestions:

On the machines that are running mangement component 5.5 P01, do you have a firewall enabled or a firewall somewhere between them?  If so you'll need to open the port that the Viewer uses to talk to the host.

Also, are there any errors in the system log for the managment component?  If so, could you post them?

5 Practitioner

 • 

274.2K Posts

December 22nd, 2011 07:00

Did you ever get these issues resolved?

309 Posts

February 3rd, 2012 08:00

I believe we have some sort of networking problem.

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