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Elab Navigator
Has Elab Navigator site been deprecated? I'm trying to access to verify upgrade compatibility across several DD and Avamar systems but receiving error message that site is no longer available. Cleared cache/cookies and multiple different browsers and computers.
Thanks!
DELL-Josh Cr
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August 6th, 2024 12:35
Hi,
Thanks for your question.
What link are you using? It seems to be working for me. https://dell.to/3Yya6gj
Let us know if you have any additional questions.
KlingerM1st
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August 12th, 2024 18:04
@DELL-Josh Cr The link you provided unfortunately does not work for me.
I appear to be the only person on our Enterprise account that cannot access Elab Navigator. Is there a specific account setting that my administrator must set to allow me access?
Jeremy
DELL-Josh Cr
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August 12th, 2024 18:10
Are you getting an error or does it just time out? Different browsers or devices? Could try opening up a ticket with the partner portal. https://dell.to/3M5BtXT
KlingerM1st
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August 13th, 2024 13:53
@DELL-Josh Cr It's been multiple different browsers on multiple devices on multiple different networks. :(
I am currently an end user and do not have access to the partner portal.
DELL-Josh Cr
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August 13th, 2024 14:14
Can you try creating a new account with a different email address? It might be a permissions issue but I don't have access to change it.