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June 6th, 2021 19:00

Optiplex 790 support for 64bit Windows 10

Hi, I have a Dell Optiplex 790 (SFF) with an Intel i5 2500 which I no longer use, but which a local church would like me to donate to a local kid who needs a PC for home learning during the Covid-19 lockdown.  I have upgraded it to the latest Windows 10 H121 O/S version, no problems, nice clean install getting rid of all the old stuff.  All seems to work nicely, well built piece of kit.

However, I want to pass on a genuinely usable PC.  As it is, it is running Windows 10 32 bits and has a mere 4GB of RAM installed (2 sticks of 2GB DDR3).  I would like to upgrade the RAM to 8 GB (either 2 sticks of 4GB or 4 sticks of 2GB, whichever is cheaper).  However, before doing that I would like to check that the Optiplex 790 with Intel Core i5 2500 is compatible with 64 bit Windows 10.  Also if there are any driver updates I need to install, and if there are any gotchas...

Also is there anyone I can contact within Dell regarding charitable recycling, etc.?   My begging list might be free support doing these upgrade, also if Dell might be able to rustle up some compatible old sticks of DDR3, perhaps an old SSD?

9 Legend

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11.8K Posts

June 6th, 2021 19:00

re: I would like to check that the Optiplex 790 with Intel Core i5 2500 is compatible with 64 bit Windows 10.  Also if there are any driver updates I need to install, and if there are any gotchas

Fresh clean install of Windows 10 64 on 790 is straightforward. No Dell driver download needed.  Done it 6-8 times on this model MT. Works perfectly.  The free Microsoft Windows 10 download media is by default 64 bit when I did it.  Only catch might be activation. I always did Win 10 Pro 64.  Maybe your new install activation will be automatic on line.
Even 4 gb is good enough for student work.

 

6 Professor

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8.3K Posts

June 6th, 2021 19:00

Optiplex 790 Tech Guide 

And yes, the 790 can run 64-bit Win10.  Sounds like you know some of your stuff already, that 32-bit won't recognize more than 4GB RAM.

You won't get free support from Dell doing upgrades, even if it's charitable.

You might find refurb parts on the Dell site, but will likely get better deals on Amazon and ebay, even for brand new stuff.

To save money, yet get a lifetime warranty, I suggest A-Tech RAM.  It's what I use myself.  Crucial also has a lifetime warranty, but is more expensive.

I don't recommend ever getting a used or refurb SSD.  SSD's are limited to a number of writes.  Even though vast, I've seen trouble on this forum with used SSD's.  I also don't recommend Kingston.  Though a bit slower, HDD's still have an unlimited number of writes.  Hybrid HDD's can be as fast as an SSD, but are expensive.

As long as you're upgrading, I suggest replacing the size 2032 CMOS battery if it hasn't been done in the last 5 years.  When I bought a refurb 790, it was the first thing I had to do with it.

9 Legend

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47K Posts

June 6th, 2021 20:00

There are ZERO versions of Windows that allow changing from 32 BIT to 64 BIT or the other way round.

Drivers for the 790 are windows 7 only.

All of the CORE I3 I5 I7 models and generations work fine with 64 bit WIN10 without issue.

https://www.dell.com/support/kbdoc/en-us/000122062/optiplex-790-windows-7-driver-cab

All drivers must be downloaded as a huge cab file that has both 32 and 64 bit drivers.

http://downloads.dell.com/FOLDER01834206M/1/790-win7-A08-34RKD.CAB

Then move that file to the MY documents folder.

Then install 7zip.

Then right click on the cab file in the documents folder and tell 7zip to Extract here.

Once that's done you can update any yellow !  in device manager via update my pc locally instead of the internet.

https://www.7-zip.org/download.html

Not supported doesn't mean not working.

5 Posts

June 12th, 2021 17:00

Hi  bradthetechnut,

Your answer was useful, confirming that the Optiplex 790 is compatible with Windows 10.

Your suggestion regarding the CMOS battery is generally good advice, too, albeit one I had already thought of.

Thanks.

5 Posts

June 12th, 2021 17:00

I refurbished the PC extensively, to ensure that the PC can perform well in its new role as a Family/Homework computer, now and for several years to come. I added the following hardware to the computer:

  • 8 GB DDR3 to expand the total RAM from 4 GB to its current 12 GB;            
  • TP-Link 300 Mbps Wifi dongle to allow internet access via Wifi;                   
  • Logitech C270 HD-Webcam 720p/30 fps to allow video conferencing;        
  • 18 AWG 90 degree power cable for the monitor (cable was missing);         

Besides the hardware additions, I re-flashed the BIOS to the latest supported by Dell for this computer, updated the operating system from 32-bit Windows 7 to the very latest 64-bit version of Windows 10 and updated the missing serial port driver.

I didn't replace the HDD with an SDD in the end.  It will always be possible later anyway.  I noticed that the PC was the Desktop model, rather than the Small Form Factor model.  Plenty of possibilities to enhance the PC later, should it be necessary, and any future repairs should be easy.

I think Dell should be proud of having produced a PC with such a long useful lifespan.

5 Posts

June 12th, 2021 17:00

Hi speedstep,

I found your statement that there are zero versions of "There are ZERO versions of Windows that allow changing from 32 BIT to 64 BIT or the other way round" rather odd.

I think you mean (or ought to mean) that it is not possible to do it in place.

Your advice concerning the Windows 7 drivers, and using them for Windows 10 was useful.  I was able to restore the serial port using the Windows 7 driver.

Thank you.

5 Posts

June 12th, 2021 17:00

Hi redxps630,

Thanks  - a very good answer.  I added another 8 GB, the PC should be good for a few years yet.

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