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January 5th, 2019 04:00

3050, mic not working

there is 2 ports in the pc, and i have connected my headphones (with microphone) in the front jack but still the voice recorder shows connect the microphone, i tried also tried another headphones with two pin (speaker and mic) and i connected it to aux splitters but still no use. i need a solution for this

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33.4K Posts

January 5th, 2019 15:00

Which specific version of the 3050?  Always include that on any initial problem post.  e.g. Small Form Factor, Tower or Micro. 

The Tower has a "universal" audio jack.  It doesn't detail whether this is a standard "TRS" jack that will detect either a mic (what I suspect you have) or headset or if it is a "TRRS" jack like is used in iPhones.  

 

April 11th, 2019 01:00

Did you find a solution for this ?

1 Message

May 22nd, 2019 17:00

I have optiplex 3050 micro vesa mounted with windows 10 pro

does not recognize headset with mic Logitech h111 single jack. Troubleshooter says no microphone connected. Can hear sound. 

 

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47K Posts

May 23rd, 2019 08:00

1 Message

November 16th, 2019 15:00

I too am having this issue. I have an Optiplex 3050 SFF. and I am trying to get headphones (Panicky PA209) with a mic to work. The jack on the front is a combo mic/headphone. and there is no other jacks on the machine to plug a spliter (which I do have) into. 

2 Posts

August 10th, 2020 07:00

I have the same problem with Optiplex 3050, 3060, 3070. 

I have earphone with mic with p3, that works well in my laptop, but in the Dell they don't work, I don't know what to do... I already installed all drivers that have to download in Dell website, but I think that is a driver problem, i didn't find the right drivers to correct this problem yet, but i am sure that the audio drivers that they put in dell website isn't the correct or funcional one.

Anyone got the solution for this?

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33.4K Posts

August 10th, 2020 12:00

There are two different "combo" jack applications.  There is one type of combo jack that can be either a headset or mic but not both at the same time.  This type uses a standard TRS plug.  The second type of combo jack will support both a headset and mic at the same time and requires a TRRS plug.

I don't know what type of "combo" jack is in this model.  The Dell documentation I can find doesn't detail this.

The Dell supplied Realtek Sound driver must be used.  

2 Posts

August 12th, 2020 10:00

I have formated again using Windows 10 2004 build and didn't install any driver from the Dell website. The Windows Update itself downloaded the correct drivers and now the mic is working. Try that if anyone have this problem. I hope this works in Optiplex 3020 3010 and 3070 too.

1 Message

October 13th, 2023 20:41

@Digox​ I was wondering do you still have this problem? As the 2004 build is no longer supported I am stuck and don't know what to do.

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10 Posts

January 18th, 2025 02:16

it has a port that can use either trs or trrs

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10 Posts

January 18th, 2025 02:17

@fireberd​ it says it can use either a  trs or a trrs 

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