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Cannot register 2nd vCenter 6.0 in OMIVV 4.0.1
I try to register a 2nd vCenter in OMIVV (latest version 4.0.1), but it fails with error:
"An unknown Exception occured and was logged in the extended protocols."
In the other registered vCenter, I only see this lines logged:
ERROR,7/18/2017 12:49:58 PM (GMT+2),An unknown exception has occurred and has been logged in the extended logs.
INFO,7/18/2017 12:49:56 PM (GMT+2),License granted to vCenter : License remaining 8 .
Also tried with the IP address, same error.
How can I access the extended logs?
Pooja Rao
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July 31st, 2017 01:00
Hi,
For extended logs
1.login to OMIVV Administrator Console.
2.Navigate to Appliance Management .
3.Click on Generate Troubleshooting Bundle.
Thanks.
symuser
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August 3rd, 2017 07:00
Thanks. Was able to generate the logs now. All I see when I try to register a 2nd vCenter is this:
Exec_Service.log:
INFO com.dell.pg.spectre.commons.utilities.VCenterSocketFactory Message[ Subject DN: C=US, CN=xx2.yy.office]
INFO com.dell.pg.spectre.commons.utilities.VCenterSocketFactory Message[ Issuer DN: OU=VMware Engineering, O=xx2.yy.office, ST=California, C=US, DC=local, DC=vsphere, CN=CA]
USER_FACING_SUCCESS com.dell.pg.spectre.commons.utilities.VCenterSocketFactory Message[SECURITY_CERTIFICATE_ADDED||xx2.yy.office]
INFO com.dell.pg.spectre.commons.utilities.DNSJavaResolver Message[[DNS Resolver] Input Address: xx2.yy.office]
INFO com.dell.pg.spectre.commons.utilities.DNSJavaResolver Message[[DNS Resolver] Network Address: xx2.yy.office]
INFO com.dell.pg.spectre.commons.utilities.DNSJavaResolver Message[[DNS Resolver] Finding DNS information for: xx2.yy.office ]
INFO com.dell.pg.spectre.commons.utilities.DNSJavaResolver Message[No aliases found for host xx2.yy.office]
INFO com.dell.pg.spectre.commons.utilities.DNSJavaResolver Message[[DNS Resolver] DNS Record found for: xx2.yy.office]
DEBUG com.dell.pg.spectre.commons.utilities.DNSJavaResolver Message[dnsRecord: ipAddress=192.168.1.114, hostName=xx2, FQDN=xx2.yy.office]
spectre_VCenter_app.log:
INFO com.dell.pg.vcenter.presentation.webservice.consolesdk.ConsoleSDK Message[Trying connection to VCenter xx2.yy.office to see if it is trusted.]
INFO com.dell.pg.vcenter.presentation.webservice.consolesdk.ConsoleSDK Message[ Subject DN: C=US, CN=xx2.yy.office]
INFO com.dell.pg.vcenter.presentation.webservice.consolesdk.ConsoleSDK Message[ Issuer DN: OU=VMware Engineering, O=xx2.yy.office, ST=California, C=US, DC=local, DC=vsphere, CN=CA]
INFO com.dell.pg.vcenter.presentation.webservice.consolesdk.ConsoleSDK Message[VCenter xx2.yy.office is now trusted.]
USER_FACING_SUCCESS com.dell.pg.vcenter.business.registration.RegistrationServiceImpl Message[IS_VALID_LICENSE||granted to||xx2.yy.office||8]
DEBUG com.dell.pg.vcenter.integration.database.jpa.RegisteredVCenterHibernateDao Message[Looking for a Role in an RVC that has an IP/hostname of xx2.yy.office]
WARN com.dell.pg.vcenter.integration.database.jpa.RegisteredVCenterHibernateDao Message[Cannot find VCenterRole for: ipAddress=xx2.yy.office]
Pooja Rao
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August 20th, 2017 21:00
Thanks for sharing the details . In between I observed in logs
INFO com.dell.pg.spectre.commons.utilities.DNSJavaResolver Message[[DNS Resolver] Finding DNS information for: xx2.yy.office ]
INFO com.dell.pg.spectre.commons.utilities.DNSJavaResolver Message[No aliases found for host xx2.yy.office]
Later it could resolve also.
You can confirm the vCenter DNS settings are all good as logs indicating some network issues.
Thanks.
symuser
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August 21st, 2017 01:00
> You can confirm the vCenter DNS settings are all good as logs indicating some network issues.
Can you elaborate what you mean?
The Host can be resolved as you can see in the logs:
INFO com.dell.pg.spectre.commons.utilities.DNSJavaResolver Message[[DNS Resolver] DNS Record found for: xx2.yy.office]