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October 20th, 2017 14:00

PowerEdge 2970 will not boot

There was a storm that knocked the power out in our office, and during that time one of our servers went down. It is plugged into an APC, but im assuming the power surge may have something to do with this.

The server will not boot to the BIOS or turn on at all.

I am getting several error codes

E1000 FAILSAFE, CALL SUPPORT

E12321 1.2V HTCORE PwrGd

E123F VDD 12V PS2 PwrGd I1911 >3 ERRs Chk Log

Any help would be appreciated.

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6.2K Posts

October 23rd, 2017 18:00

Hello

Here is an article for troubleshooting a no POST situation:

www.dell.com/support/article/sln111201/

Thanks

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