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31
Cannot See Cursor in WYSIWYG Editor When Using Firefox Browser
I am unable to see the cursor in the WYSIWYG editor when I try to compose a reply in this Dell forum using my default Firefox browser. This problem started a few weeks ago around the same time I updated to Firefox v126.0.0 (rel. 14-May-2024) or Firefox v126.0.1 (rel. 28-May-2024). Disabling all browser extensions and restarting Firefox does not solve the problem. I have not tested other Firefox-based browsers like Pale Moon, Waterfox, etc.
This issue does not occur when I post in other (non-Dell) forums with my Firefox browser.
I am able to see the cursor if I sign in to this forum with my MS Edge browser, even when browser extensions like uBlock Origin and Malwarebytes Browser Guard are enabled in MS Edge.
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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.4529 * Firefox v127.0.0 * Microsoft Edge v126.0.2592.61 * Microsoft Defender v4.18.24050.7-1.1.24050.5 * Malwarebytes Premium v5.1.5.116-1.0.1252 * Macrium Reflect Free v8.0.7783
Dell-Brad L
Community Manager
Community Manager
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2.3K Posts
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June 18th, 2024 14:50
Does the cursor show up once you start typing? I just want to make sure I get this documented correctly. We had a few reports of this but I wanted to make sure you're seeing similar behavior.
lmacri
3 Apprentice
3 Apprentice
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1.2K Posts
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June 19th, 2024 00:28
Hi @Dell-Brad L :
When I use Firefox, the cursor appears once I start typing but as soon as I press the Enter key to start a new paragraph the cursor disappears again. It's a bit of an adventure starting a new paragraph or inserting an image because you never know where they're going to be inserted after the cursor disappears.
After the reply is posted I often find that the line breaks (blank lines) between some of my paragraphs disappear as well. To fix this I place the cursor at the start of the first word of each paragraph and press the Enter key, but it sometimes takes 2 or 3 edits before I get all the spacing between paragraphs right.
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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.4529 * Firefox v127.0.0 * Microsoft Edge v126.0.2592.61 * Microsoft Defender v4.18.24050.7-1.1.24050.5 * Malwarebytes Premium v5.1.5.116-1.0.1252 * Macrium Reflect Free v8.0.7783
(edited)
Dell-Brad L
Community Manager
Community Manager
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2.3K Posts
0
June 19th, 2024 03:27
Thanks so much for the added information on this!
(edited)