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There is a problem with opening a page on a laptop equipped with an 11th Gen Intel® Core™
Hi, my name is Henry James, and I recently purchased a new Dell Laptop with an 13th Gen Intel® Core™ i7-13700H processor. I've been experiencing some issues when opening certain pages on websites and attempting to work on them. Specifically, these pages are not loading on my laptop. However, I have noticed that the same pages load without any problems on other devices, including mobile devices. I would greatly appreciate your assistance in resolving this issue. Thank you in advance.
Emily Grace
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July 17th, 2023 21:00
Hi Henry James,
Thank you for reaching out with your issue. It sounds frustrating to experience difficulties opening certain web pages on your new Dell Laptop with a 13th Gen Intel® Core™ i7-13700H processor. I visit your site and check out the issue. Since the same pages load fine on other devices, it seems the problem is specific to your laptop.
To troubleshoot this issue, I recommend trying the following steps:
Clear your browser cache: Sometimes, accumulated cache files can cause loading issues. Clearing the cache might resolve the problem. You can find this option in your browser's settings.
Update your browser: Ensure that you are using the latest version of Opera. Outdated browser versions may have compatibility issues with certain websites. Check for updates and install any available updates for Opera.
Disable browser extensions: Some browser extensions can interfere with the proper loading of web pages. Temporarily disable any extensions you have installed and check if the problem persists.
Disable antivirus/firewall: Your antivirus or firewall settings may be blocking certain elements on the web pages, causing them not to load. Temporarily disable these security features and check if the issue is resolved.
Try a different browser: Test opening the problematic pages on an alternative browser like Google Chrome or Mozilla Firefox. This will help determine if the issue is specific to Opera or if it's a broader problem.
If the issue still persists after trying these steps, it would be helpful to provide more specific details about the error messages or any other observed behaviors. This additional information will assist us in further diagnosing the problem and finding a solution.
I hope these suggestions prove helpful in resolving the issue with page loading on your Dell Laptop. Should you require further assistance, please don't hesitate to ask. Good luck!