This post is more than 5 years old
3 Posts
0
10441
killer wireless n-1103 stopped working
okay so my alienware is barely a week old when this happens. i was poking around steam when i lost connection to the network, when it came back it was limited connectivity. now its 3 days later and i've been trying everything i can think of to make my wireless card work again from recovery to reinstalling drivers. all the troubleshooting can say is it might be the drivers, still might be for all i know but those didn't seem to work like i said. is there a chance im just being blocked by the network? its one big public network thats shared by the whole base. Any help here would be appreciated because im out of ideas short of completely recovering the computer.
PudgyOne
9 Legend
9 Legend
•
30.3K Posts
1
January 19th, 2012 17:00
NeoConker644,
Your options, you can contact Dell Tech support, the computer is under warranty.
Did you reinstall the operating system? I do not see any network adapters installed. How to Download and Install Drivers in the Correct Order
Did you create the Windows 7 - IMPORTANT Windows 7 Backup Disks to create
If yes, make copies of files and folders that you cannot afford to lose, then Restoring Your Dell Computer to Original Factory Installation with Dell DataSafe Local Backup 2.0
Rick
PudgyOne
9 Legend
9 Legend
•
30.3K Posts
0
January 19th, 2012 06:00
NeoConker644,
Places to look to see if your Connection is enabled
Power off your ISP modem/router and your wireless router(if any) for 30 seconds. Turn on your ISP modem/router, Wait 15 seconds, then turn on your wireless router(if any).
Restart your computer. Now try to connect. What happens?
If you can run the Finding System Information Tool and post the information here, maybe it can give a clue on what the issue is.
Rick
NeoConker644
3 Posts
0
January 19th, 2012 16:00
its definitely enabled and im unable to reset anything cause like i said its public network for the whole base.\
OS Name: Microsoft Windows 7 Home Premium
OS Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
Original Install Date: 1/11/2012, 12:31:31 AM
System Boot Time: 1/20/2012, 4:31:25 AM
System Manufacturer: Alienware
System Model: M18xR1
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
BIOS Version: Alienware A05, 11/29/2011
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC+04:00) Abu Dhabi, Muscat
Windows IP Configuration
Host Name . . . . . . . . . . . . : NeoConker644
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 60-D8-19-B6-0F-22
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{18F5E8EC-B72E-4814-B151-74ED6D866A6D}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 14:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
NeoConker644
3 Posts
0
January 20th, 2012 19:00
Resetting to factory worked just fine, thank you for all your help.
PudgyOne
9 Legend
9 Legend
•
30.3K Posts
0
January 21st, 2012 03:00
NeoConker644,
Glad you got it working! :emotion-21: Thanks for posting back.
Take care,
Rick