7 Posts
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2083
INSPIRON 17R 5721 bluetooth issue
I replaced the hard drive and reinstalled windows 10. Laptop works fine. Connects to the internet just fine but Bluetooth has completely disappeared. When I troubleshoot it says there is "no capability" for Bluetooth. Can anyone help me out here?
mhbiz
3 Posts
0
March 28th, 2022 12:00
I downloaded and installed Network_Driver_0DMHW_WN32_12.0.1.690_A00 from Settings/Update & Security/View All Optional Updates (on right side of screen)/Driver Updates then choose the Bluetooth Driver and download it and install it. Reboot the machine. My Bluetooth shows up in devices and is now working as expected. Hope this helps.
mhbiz
3 Posts
0
March 28th, 2022 18:00
See response below on mhbiz. It would not let me copy and paste to your response.
DELL-Cares
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25.6K Posts
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March 24th, 2022 12:00
Hello, We see you are looking for assistance. If you need our help, you can start a Private message with us and we will be happy to assist you.
captaincargo
7 Posts
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March 24th, 2022 13:00
Okay how do I start a private message?
captaincargo
7 Posts
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March 24th, 2022 13:00
Okay so that didn't work so I'm back to square one. Can anyone else help me with this issue?
captaincargo
7 Posts
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March 24th, 2022 14:00
Could the WLAN card have gone bad? It connects to the internet but just won't broadcast Bluetooth.
mhbiz
3 Posts
0
March 28th, 2022 10:00
I have the same problem with the Dell Inspiron 5721 17R
captaincargo
7 Posts
0
March 28th, 2022 17:00
Yes thank you, I got the driver and installed it. Works well now. Thank you!