Start a Conversation

Unsolved

E

4 Posts

394

November 28th, 2022 19:00

Bluetooth Driver won't update to V12.0.0.1118, A47

I am having intermittent breaking up of my Bluetooth earbuds/headset on my laptop that I suspect may be caused by an outdated driver. When I try to install the latest version of the Bluetooth driver (V12.0.0.1118, A47), the update doesn't install on my computer after running the installer, and I am presented with this screen upon opening the installer (shown below) When I select Modify, everything seems to go fine, but upon restarting the machine, the old version of this driver is still showing, and the updated version refuses to install. I have also posted a screenshot of my system specs and the installation log for this driver, if you need those:

Screenshot 2022-11-28 221148.png

Screenshot 2022-11-25 171813.png

਍[Fri Nov 25 15:09:57 2022] Update Package Execution Started
[Fri Nov 25 15:09:57 2022] Original command line: "C:\Users\user\Downloads\Qualcomm-QCA61x4A-QCA9377-Wi-Fi-and-Bluetooth-Driver_YX23Y_WIN_12.0.0.1118_A47_03(1).EXE"
[Fri Nov 25 15:09:58 2022] DUP Framework EXE Version: 4.8.9.106
[Fri Nov 25 15:09:58 2022] DUP Release: YX23YA47
[Fri Nov 25 15:09:58 2022] Initializing framework...
[Fri Nov 25 15:09:58 2022] Data in smbios table is (hex)value = a , Chasis type (hex)value = a , System type is : Client
[Fri Nov 25 15:09:58 2022] logo.png
[Fri Nov 25 15:10:06 2022] User Command: attended
[Fri Nov 25 15:10:06 2022] DCH Package: Unattended mode support is enabled as supported behaviour.
[Fri Nov 25 15:10:06 2022] DCH Package: Extract drivers mode support is enabled as supported behaviour.
[Fri Nov 25 15:10:06 2022] DUP Capabilities Value: 39845887 (0x25FFFFF)
[Fri Nov 25 15:10:06 2022] DUP Vendor Software Version: 12.0.0.1118
[Fri Nov 25 15:10:06 2022] Local System/Model Compatible with this Package? Yes
[Fri Nov 25 15:10:07 2022] Local System OS Version: 10.0.0.0
[Fri Nov 25 15:10:07 2022] OS Compatible with this Package? Yes
[Fri Nov 25 15:10:07 2022] Local System OS Language: EN
[Fri Nov 25 15:10:07 2022] Language Compatible with this Package? Yes
[Fri Nov 25 15:10:07 2022] Identified Behavior : attended
[Fri Nov 25 15:10:07 2022] Extraction-miniunz path: c:\PROGRA~3\dell\drivers\d9f71591-000b-4e68-9a76-3bb9ef6b76b7\miniunz.exe
[Fri Nov 25 15:10:07 2022] Extraction-arguments: -x C:\Users\user\DOWNLO~1\Qualcomm-QCA61x4A-QCA9377-Wi-Fi-and-Bluetooth-Driver_YX23Y_WIN_12.0.0.1118_A47_03(1).EXE -o -d c:\PROGRA~3\dell\drivers\d9f71591-000b-4e68-9a76-3bb9ef6b76b7
[Fri Nov 25 15:10:08 2022] Extraction-GetExitCode: 0
[Fri Nov 25 15:10:08 2022] Temporary payload log file name: C:\ProgramData\dell\drivers\d9f71591-000b-4e68-9a76-3bb9ef6b76b7\DUPLogDir\DUPCD56.tmp
[Fri Nov 25 15:10:08 2022] payloadExe: Setup_MUP.exe
[Fri Nov 25 15:10:08 2022] payloadArgs: /LOG"C:\ProgramData\dell\drivers\d9f71591-000b-4e68-9a76-3bb9ef6b76b7\DUPLogDir\DUPCD56.tmp"
[Fri Nov 25 15:10:08 2022] payloadDir: C:\ProgramData\dell\drivers\d9f71591-000b-4e68-9a76-3bb9ef6b76b7
[Fri Nov 25 15:10:08 2022] MUP Spec version is less than 3 or Not a DCH Package.
[Fri Nov 25 15:10:08 2022] Legacy installation is selected. Calling Vendor Installer...

























 

4 Posts

November 30th, 2022 16:00

Sorry to double post. I just wanted to ask if anyone saw my previous post above

4 Posts

January 7th, 2023 16:00

Anyone have an idea how to fix this????? If I don't get a response after some time, I will just take my business elsewhere

No Events found!

Top