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Error occurred, and now switch is down and cannot access it through the serial port.
The last command i issued when it was working was a monitor vlan 1. then it seem to freeze so i entered ctrl Z. This is the version of the switch i am running.
When trying to access serial port command line for help. only command that would work was reboot. which failed to reboot. This is what was returned after the reboot command.
uhub0 at usb0: Broadcom OHCI root hub, class 9/0, rev 1.00/1.00, addr 1
uhub1 at usb1: Broadcom EHCI root hub, class 9/0, rev 2.00/1.00, addr 1
netdisk:netdisk attach invoked..
Too many symbols for tree, skipping 26427 symbols
f10mc pseudo-device
platform pseudo-device
WRITE SUCCESS[r-0x4]:0x10 - 0x10
max6639: smbus timeout enabled
i2c_sw_recovery_thread created
crshntfy pseudo-device
bshell pseudo-device
s3100_diag as pseudo-device getting attached
Broadcom Device Enumerator (nbsd_ubde)
0: Interrupt mode CMICm
bcnp pseudo-device
bcmw pseudo-device
bcmwstk pseudo-device
bcmws pseudo-device
f10logger as pseudo-device getting attached
bfd pseudo-device
boot device: <unknown>
root on md0a dumps on netdisk0a
WARNING: clock gained 2624 days
WARNING: CHECK AND RESET THE DATE!
route: writing to routing socket: File exists
bootline open failed :: Device not configured
bootline open failed :: Device not configured
b0x81649b0c
ootline open fai0x81649b0c
led :: Device not configured
bootline open failed :: Device not configured
bootline open failed :: Device not configured
/etc/rc.cpload[25]: [: Error: unexpected operator/operand
bootline open failed :: Device not configured
Could not fetch bootline, aborting.
rpmAppLoad failed...
DELL-Charles R
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May 24th, 2024 20:26
Hello,
Can you confirm the terminal settings are as follows.
● 9600 baud rate.
● No parity.
● Eight data bits.
● One stop bit.
● No flow control
Have you tried different cable?
This is the cable part number if you don't have the one that came with the switch:
Pn#C206M - ASSY,CBL,I/O,CNSL,DB9-RJ45
I/O Serial Cable, Delta Networks INC, (Without Adapter)
This is a Service part number and they don't come up on the website. You would need to contact Sales and ask for the Spare Part department to get a quote and order one.
If the switch is down and the reboot command didn't work; Have you tried to remove power for 3 minutes, reconnect and check results?
For urgent critical issues I may recommend Contact Support directly and an engineer can do a remote session with you to get a look. S-Series: S31XX has a Lifetime warranty