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November 14th, 2014 12:00

U2415, XPS 8700, goes into PSM

I just bought a Dell computer desktop XPS 8700 with the monitor U2415. After turning on a message appeared on the display: No DP Cable and The display will go into PSM (Power Save Mode) in 5 minutes. The DP cable is correctly connect.

 

Community Manager

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54.7K Posts

November 14th, 2014 13:00

Look at the rear of your XPS 8700. Then look at the picture posted. If you see ports on the bottom (11,12,13), this means that a discrete video card is installed and you cannot use the onboard ports 8 HDMI and 9 DP (DisplayPort). Check this and post back.

 

2 Posts

November 14th, 2014 15:00

Yes, I have a video card, NVIDIA GeForce GTX 745, and I see all the ports on the bottom of pc.

Community Manager

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54.7K Posts

November 14th, 2014 19:00

So this is your setup =
XPS 8700 GTX 745 DP out --> Dell DP to mDP cable --> U2415 mDP in

You then pressed the U2415 Menu button to open the OSD (On Screen Display), went to Input Source and put the check on Mini DisplayPort?

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