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July 20th, 2024 13:40

P3424WEB, KVM design flaw

Dell P3424WEB

Dell P3424WEB

Just purchased a P3424WEB monitor for my home office and I've discovered what I believe is a design flaw in the KVM.

I have a Latitude 7320 for work and an Alienware Aurora as my home computer. The Latitude is connected to the USB-C port, and the Aurora to the USB-B port on the monitor.

Individually, the work great. I have connectivity to the keyboard, mouse, monitor, network, audio and camera on each.

However, switching back and forth is where the problem comes in. When the network, audio, and camera is switched to one computer, it is disconnected from the other. My work laptop loses connection to my corporate VPN and any network connections I have open. This is a bad thing when I'm running file transfers or anything else requiring the network. Similarly, the camera is disconnected. When the screen lock kicks in, and I switch back to the laptop, Windows Hello no longer has a camera connection, as the laptop won't re-establish the camera until after login.

Has anyone else ran into this problem? Is there a way to configure it to *not* switch the network, audio and camera when switching the KVM? This makes the camera and network port completely useless to me. I'm going to have to go back to using my docking WD19 doc and external Brio camera, possibly even my external KVM switch.

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July 20th, 2024 14:53

I can feel your pain.

A desktop computer should have a direct ethernet cable of it's own really and therefore the ethernet port only used for USB C laptop. 

If your lucky enough to have WiFi and Camera on your latop, I guess the WiFi would eventually reconnect.

They aren't really designed for simultanious computer use. 

There is a built in KVM guide in the monitor menu. See if that helps.

You can stop it switching USB on video input change, but doesn't help with your K&M

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